We have installed a Crystal Reports Server XI with a 60 trial license and have followed all the installation/configuration procedures per the Remedy Mid Tier 7.0.01 install guide for Web Reporting but when we try to view a report from the MT we receive error below.
I found one article on the BO support site that has you check to see if the key code used is configured for Concurrent users or for Named User. But it instructs you to go into the CMC which does not look like it was installed with CRS. Failed to process the request!! All of your system's 0 Concurrent Access Licenses are in use at this time or your system's license key has expired. Try again later or contact your administrator to obtain additional licenses. com.crystaldecisions.sdk.occa.report.lib.ReportSDKEnterpriseLogonException: All of your system's 0 Concurrent Access Licenses are in use at this time or your system's license key has expired. Try again later or contact your administrator to obtain additional licenses.---- Error code:-2147217397 Error code name:enterpriseLogonFailed Michael Bardsley _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"