LOL! In your case, Mac, you sure could! Rick
On Tue, Jun 3, 2008 at 8:44 AM, Mac McMillan <[EMAIL PROTECTED]> wrote: > ** Hey Rick, > > I walk on water, but that's because I'm an NCO. You think I could > substitute that? > > ==Mac > > On Tue, Jun 3, 2008 at 8:31 AM, Rick Cook <[EMAIL PROTECTED]> wrote: > >> ** He must have missed the whole "walking on water" qualification, too, >> though it is implied. They're looking for more than a Remedy superstar >> here. I wish you luck finding that person, Jeff. No one could pay me >> enough to move from cool Seattle to muggy Houston. To each their own. ;) >> >> Rick >> >> >> On Tue, Jun 3, 2008 at 8:02 AM, Matt Reinfeldt <[EMAIL PROTECTED]> >> wrote: >> >>> ** >>> >>> Jeff, >>> >>> >>> >>> Thank you for the interest, however, I am in a full-time employment >>> situation that allows me to work from home, which is working out quite well >>> for me. If that situation changes, I will keep you in mind. >>> >>> >>> >>> By the way, you did not mention compensation or if relocation costs are >>> covered (maybe I missed it…?). >>> >>> >>> >>> Matt Reinfeldt >>> >>> >>> >>> *From:* Action Request System discussion list(ARSList) [mailto: >>> [EMAIL PROTECTED] *On Behalf Of *Jeff Glaser >>> *Sent:* Tuesday, June 03, 2008 9:41 AM >>> *To:* arslist@ARSLIST.ORG >>> *Subject:* OT--Need Remedy Architect--Direct Hire >>> >>> >>> >>> ** >>> >>> This is a unique opportunity for a Remedy Architect: (Please send >>> resumes first) (No third parties or agencies) >>> >>> Remedy Architect >>> >>> The ideal candidate will have advanced Remedy Architecture skills >>> implementing large systems (500 seats and up) and advanced software >>> integration skills (Java). This person will help architect the internal >>> Remedy Customer support system, ensure Remedy easily integrates with 1 >>> Cubed, provide high level customer support and help guide our India team. >>> The Application Architect conducts analysis, design, evaluation, >>> modification, testing and implementation of enterprise wide systems across >>> functional areas. Plans and directs studies of potential electronic data >>> processing applications and prepares design proposals to reflect cost, time >>> and alternative actions to satisfy existing and future needs of the >>> corporation. Develops test plans and >>> >>> protocols for evaluation of system performance. Conducts analysis of >>> systems specifications and uses the latest analysis/diagramming tools to >>> represent business/technical processes. Develops conversion and system >>> implementation plans. Prepares and obtains approval of system and >>> programming documentation. Recommends changes in development, maintenance >>> and system standards. Coordinates system upgrade activity. Trains user >>> personnel in the conversion and implementation of the system. Using >>> experience with a variety of Customer Relationship Management technologies, >>> leads internal and external clients with Internet-, intranet-, or >>> extranet-based applications. Develop detailed system requirements including >>> interface specifications. Review internal technical design and customer >>> facing documentation. Assess external applications and platforms to be used >>> as a part of the solution. Perform system integration functions e.g. >>> developing an integration layer across applications. >>> >>> Providing technical assistance with the ongoing transition from existing >>> systems providing a highly available and redundant solution. Provides >>> system/application design engineering solutions that align with Remedy >>> standards and satisfy businesses requirements. Plays a direct role in >>> programming, maintenance, technical support, documentation and >>> administration of the applications. Establishes and communicates standards >>> to manage cost and ensure continuity of applications. Works pro-actively to >>> ensure high performance, high reliability and rapid trouble resolution of >>> Remedy workflow System. Evaluate and recommend improvement measures. >>> Provide technical leadership, installation and configuration of the >>> following BMC tools: BMC Remedy ITSM, Customer Support Suite, Action >>> Request System and Mid-tier. Support of operations resulting in efficiency >>> gains, increased capacity, improved compliance, higher performance and >>> improved reporting. Provides product usability, >>> >>> evaluation and support to development teams, including the analysis and >>> investigation of CRM applications/systems, graphics, web, multimedia, voice >>> response and conversational user interaction. Creates, evaluates and >>> modifies prototypes to support evolving software application development. >>> May develop user profiles, with emphasis on human error control, display >>> issues, visual interaction, physical manipulation, and task and objective >>> analyses. May assist in developing design concept and implementation, >>> providing input on user design considerations. Develops and applies >>> software design/usability processes in the investigation of technical >>> problems. May produce specifications describing user requirements and >>> internal structures for product in development. Over time, works from >>> learning one technology, method, and approach to being fully versed on all >>> including emerging technologies, methods, and design considerations. As the >>> career progresses, formal software engineering >>> >>> and system engineering skills will be acquired. Higher levels are expected >>> to be able to complete business system analysis skills. Provides >>> technical leadership in the evaluation, implementation and support of BMC's >>> technical application infrastructure. Participates in analyzing and >>> assessing business needs for automated systems. Participates in formulating >>> and delivering action plans for ensuring or improving automated support for >>> the business. Understanding and applying, in depth, the capabilities and >>> limitations of supported technologies and platforms and staying current >>> with advances in desktop and application technologies. Responsibility for >>> recommending technical architecture solutions and facilitating the >>> efficient and effective application of these solutions. Researching the >>> impact of technology upgrades and integrations on existing systems. Project >>> management of technical aspects of projects including integration, scope, >>> time, cost, quality, communications and >>> >>> procurement management. Understand prototyping concepts and techniques, >>> and is able to translate process and data models into application >>> prototypes and technical specifications. Maintaining and improving >>> proficiency in the use of integrated methodologies and project management >>> tools. Responsibility for knowing the business processes and applying that >>> knowledge to data requirements, automated business solutions, integration >>> issues, and reporting requirements for areas of responsibility. >>> Competencies that are very important to the job are: decision making, >>> managing execution, planning, managing and improving processes, strategy, >>> innovation, influence, engage and inspire, foster teamwork, building >>> talent, write effectively, speak with impact, build relationships, manage >>> differences, drive for results, adaptability, and self-development. >>> Competencies that are important to the job are: financial acumen, cultural >>> sensitivity and courage. Typically requires a minimum >>> >>> of 8 years of related experience. Graduate coursework is desirable. A >>> track record of several successful Remedy Implementations (ITSM - >>> Helpdesk/Change/Asset, Customer Support, Quality Management or CMDB) >>> Minimum of 8 years of experience in enterprise architecture, systems >>> integration, package implementation, and/or interactive design, and >>> Architecture experience. ITIL process knowledge (Incident Mgmt, Change >>> Mgmt, Configuration Mgmt). ITIL certification is a big plus Experience in >>> Web Services, J2EE, Java, JSP, XML, SOA, IVR, CTI is a big plus Enterprise >>> Application Integration (preferably using WebMethods) is a plus, but not >>> required Working understanding of Unix OS, SQL and relational database. >>> Preferably Oracle Programming background a definite plus >>> >>> *REQUIRED SKILLS Minimum Required Actual Experience* 1. Remedy >>> Architecture - conceptual vs. hands-on. (Must have experience spec'ing >>> hardware, databases, forms, Remedy v.7 experience, >>> >>> ITSM Suite design, implementation and integration etc...) 60-70% >>> conceptual architect 2. Remedy Architecture -- LEAD Lead by example >>> (hands-on configuration, integration, and strong customization experience). >>> Ask what interfaces they have written. 30-40% hands-on 3. Remedy >>> Architecture -- Scope of role Must have hands-on role leading large scale >>> implementations 1000 seats or higher 4. Production Support - must be very >>> comfortable in a production support role - hands on customer support 50% >>> support role 5. Communication Skills - Strong command of English; >>> high-visibility experience interfacing with all levels, including Exec Mgmt >>> - direct communicator. 6. Location -- Must reside at one of the >>> following locations or be willing to relocate to Houston, TX 1) Texas 2) >>> Bay Area, (Sunnyvale) CA 3) Waltham, MA 4) Relocate to Houston 7. >>> Global experience - Must have experience working with global (India), >>> cross-functional teams; prefer Lead role on these >>> >>> teams 8. System Integration(Must have Java, LDAP, and Oracle or Siebel >>> DBA skills). CSS Suite development experience a HIGH plus!) Should be >>> able to talk to several examples 9. Attitude - Can do, eager to learn, >>> strong communicator, high-energy You feel the candidates passion for what >>> he does >>> >>> >>> >>> Sincerely, >>> >>> >>> >>> *Jeffrey Glaser* >>> >>> VP, IT Resource Recruiting >>> >>> INVIZCORP Inc., 43912 Championship Place, Ashburn, VA 20147 >>> >>> >>> >>> 703-729-3382 (o) 703-597-7167 (c) >>> >>> [EMAIL PROTECTED] www.invizcorp.com >>> >>> >>> >>> >>> >>> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >>> html___ >>> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >>> html___ >>> >> >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ >> > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"