Candance,

Thanks,

Howard


On 6/5/08, Decou, Candace M <[EMAIL PROTECTED]> wrote:
>
> **
>
> Howard – I just sent them to you under separate cover.  Hope this helps –
> not sure if what I have is the 'latest' though.
>
>
>
> *Candace DeCou***
>
> DOI Remedy Systems Analyst
> Veri*z*on Business
> Office:  (408) 371-1112
>
> Email: [EMAIL PROTECTED]
>
>
>
> Verizon Business *– global capability, personal accountability.*
>
> This e-mail is strictly confidential and intended only for use by the
> addressee unless otherwise indicated
>  ------------------------------
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Howard Richter
> *Sent:* Thursday, June 05, 2008 12:04 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Does anyone know where the itsm foundation data spread sheets
> and documentation needed to import that data can be found?
>
>
>
> **
>
> All,
>
>
>
> With all of the changes at the BMC web site, its harder and harder to find
> what you need to do your job.
>
>
>
> For example I am at a customer site and need to download the newest version
> of the foundation data spread sheets and documentation that is included,
> however I can not find any reference to the sheets and the documentation
> needed.
>
>
>
> My understanding is that they should have been include with the downloads
> of ITSM 7 or its patches, however they were not.
>
>
>
> Any ideas.
>
>
>
> --
> Howard Richter
> Red Hat Certified Technician
> CompTIA Linux+ Certified
> ITIL Foundation Certified
> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
> html___
>
> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
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>



-- 
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified
E-Mail = [EMAIL PROTECTED]
Resume = http://www.richter-home.net/resume/
LinkedIn Profile = http://www.linkedin.com/in/hbr4270

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