I have never honestly noticed the popup window...:)

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Thad K Esser
Sent: Wednesday, June 11, 2008 2:32 PM
To: arslist@ARSLIST.ORG
Subject: Re: popup on mid-tier login


** 
Gary, 

We haven't started working with the 7.x mid-tier yet, but will soon, so I've
been following your thread.  I'm not an html/java expert, but shouldn't that
code result in a 1x1 pixel window in the upper far right of the screen? 
( http://www.htmlcodetutorial.com/linking/linking_famsupp_120.html ) 

      var top = 0; 
      var left = screen.width; 
      var testWin =
window.open('PopupTest.jsp','PopupTest','width=1,height=1,left=' + left +
',top=' + top +
',scrollbars=no,toolbar=no,menubars=no,location=no,status=no,titlebar=no'); 

Your screen shot wasn't for a 1x1 window.  Did you resize it before posting,
or am I not understanding the code?  Maybe that's why BMC felt it was an
acceptable pop-up test (because the user should never see the window)? 

Thanks, 
Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard Bach




"Gary Opela (Corporate)" <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)"
<arslist@ARSLIST.ORG> 


06/11/2008 01:07 PM 


Please respond to
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Subject
Re: popup on mid-tier login

        




** 
Yeah, after finding out what it does, I can see the need for it. I just wish
there was some other way to check for a popup blocker other than sending a
popup. 
  
Thanks, 
  
Gary Opela, Jr., RSP 
Remedy Engineer 
Leader Communications, Inc. 
http://www.5pointleader.com 
http://www.lcibest.com 
Best Product, Best People, Best PriceTM 
An ISO 9001:2000 Certified, CMMIR Level 3 Rated Company 

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From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing
Sent: Wednesday, June 11, 2008 2:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: popup on mid-tier login 
  
It's actually listed as a new feature of 7.1 that I truly enjoy, it has
stopped the annoying tech support calls of 'when I click this button the
screen goes grey and locks up'....all of which are caused by popup
blockers... 
  

  _____  


From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Decou, Candace M
Sent: Wednesday, June 11, 2008 9:20 AM
To: arslist@ARSLIST.ORG
Subject: Re: popup on mid-tier login 
** 
Gary - 
This happens all the time whenever you log into mid-tier.  It is annoying I
agree but in general I would recommend that ALL popup blockers be disabled
anyway because if they are catching that one, they will certainly cause
problems with other windows opening.  I don't think it has anything to do
with logging being on or off - it happens to everyone all the time.  It
doesn't have to do with user preferences either.  So I don't think you did
anything to cause it, I just think it is the new wonderful annoying feature
of mid-tier 7.1.  Maybe someone else out there knows what it is and why it
is popping up and why, at least to my knowledge, we never saw this behavior
before in earlier versions of mid-tier. 
:-) 
  
Candace DeCou 
DOI Remedy Systems Analyst 
Verizon Business 
Office:  (408) 371-1112 
Email:  <mailto:[EMAIL PROTECTED]>
[EMAIL PROTECTED] 
  

Verizon Business - global capability, personal accountability. 


This e-mail is strictly confidential and intended only for use by the
addressee unless otherwise indicated 


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From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate)
Sent: Wednesday, June 11, 2008 7:57 AM
To: arslist@ARSLIST.ORG
Subject: popup on mid-tier login 
  
Has anyone else noticed a popup window that comes and goes away instantly on
the login window? I thought at first that maybe it was the logging window
that shows what all is going on, but I don't have any user preferences in
the user preference form. 
  
It's annoying because our pop-up blockers catch it. I was wondering if maybe
I did something to cause it, or maybe my logging was on, but I don't know
where else to look since there are no entries in user preferences. 
  
Mid-Tier 7.1 
ARSystem 7.1 
Windows Server 2k3 
SQL Server 2k5 
  
Thanks, 
  
Gary Opela, Jr., RSP 
Remedy Engineer 
Leader Communications, Inc. 
http://www.5pointleader.com 
http://www.lcibest.com 
Best Product, Best People, Best PriceTM 
An ISO 9001:2000 Certified, CMMIR Level 3 Rated Company 
  
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