Gary,
We haven't started working with the 7.x mid-tier yet, but will soon, so
I've been following your thread. I'm not an html/java expert, but
shouldn't that code result in a 1x1 pixel window in the upper far right of
the screen?
( http://www.htmlcodetutorial.com/linking/linking_famsupp_120.html )
var top = 0;
var left = screen.width;
var testWin =
window.open('PopupTest.jsp','PopupTest','width=1,height=1,left=' + left +
',top=' + top +
',scrollbars=no,toolbar=no,menubars=no,location=no,status=no,titlebar=no');
Your screen shot wasn't for a 1x1 window. Did you resize it before
posting, or am I not understanding the code? Maybe that's why BMC felt it
was an acceptable pop-up test (because the user should never see the
window)?
Thanks,
Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard
Bach
"Gary Opela (Corporate)" <[EMAIL PROTECTED]>
Sent by: "Action Request System discussion list(ARSList)"
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06/11/2008 01:07 PM
Please respond to
arslist@ARSLIST.ORG
To
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Subject
Re: popup on mid-tier login
**
Yeah, after finding out what it does, I can see the need for it. I just
wish there was some other way to check for a popup blocker other than
sending a popup.
Thanks,
Gary Opela, Jr., RSP
Remedy Engineer
Leader Communications, Inc.
http://www.5pointleader.com
http://www.lcibest.com
Best Product, Best People, Best PriceTM
An ISO 9001:2000 Certified, CMMI® Level 3 Rated Company
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing
Sent: Wednesday, June 11, 2008 2:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: popup on mid-tier login
It's actually listed as a new feature of 7.1 that I truly enjoy, it has
stopped the annoying tech support calls of 'when I click this button the
screen goes grey and locks up'....all of which are caused by popup
blockers...
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Decou, Candace M
Sent: Wednesday, June 11, 2008 9:20 AM
To: arslist@ARSLIST.ORG
Subject: Re: popup on mid-tier login
**
Gary ?
This happens all the time whenever you log into mid-tier. It is annoying
I agree but in general I would recommend that ALL popup blockers be
disabled anyway because if they are catching that one, they will certainly
cause problems with other windows opening. I don?t think it has anything
to do with logging being on or off ? it happens to everyone all the time.
It doesn?t have to do with user preferences either. So I don?t think you
did anything to cause it, I just think it is the new wonderful annoying
feature of mid-tier 7.1. Maybe someone else out there knows what it is
and why it is popping up and why, at least to my knowledge, we never saw
this behavior before in earlier versions of mid-tier.
J
Candace DeCou
DOI Remedy Systems Analyst
Verizon Business
Office: (408) 371-1112
Email: [EMAIL PROTECTED]
Verizon Business ? global capability, personal accountability.
This e-mail is strictly confidential and intended only for use by the
addressee unless otherwise indicated
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate)
Sent: Wednesday, June 11, 2008 7:57 AM
To: arslist@ARSLIST.ORG
Subject: popup on mid-tier login
Has anyone else noticed a popup window that comes and goes away instantly
on the login window? I thought at first that maybe it was the logging
window that shows what all is going on, but I don?t have any user
preferences in the user preference form.
It?s annoying because our pop-up blockers catch it. I was wondering if
maybe I did something to cause it, or maybe my logging was on, but I don?t
know where else to look since there are no entries in user preferences.
Mid-Tier 7.1
ARSystem 7.1
Windows Server 2k3
SQL Server 2k5
Thanks,
Gary Opela, Jr., RSP
Remedy Engineer
Leader Communications, Inc.
http://www.5pointleader.com
http://www.lcibest.com
Best Product, Best People, Best PriceTM
An ISO 9001:2000 Certified, CMMI® Level 3 Rated Company
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