You can use the 10g DB from ARS 6.3 as long as Remedy accesses it via a 9i client. We have this arrangement for a couple of years and its works fine.
If you want CMDB 2.0 then there is no option but to upgrade the AR Server to 7.1. Regards Stuart Schon -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Manish SINGLA Sent: 23 June 2008 15:11 To: arslist@ARSLIST.ORG Subject: Feasibility of migration of ARS6.3 to ARS7.1 keeping Application Incident Mgmt and Change Mgmt v6.0 Hello List, We are into overall architecture change of our existing Remedy infrastructure. Currently we are on ARS6.3 + Incident Management 6.0 + Change Management 6.0 + SLA 2.0 + CMDB1.1 + Oracle 9i. While testing Oracle 10g with our existing ARS6.3, we realized that ARS6.3 in not compatible with Oracle 10g client. So we foresee ARS6.3 as a bottle neck to our Architecture update w.r.t to Oracle and other components of Remedy as well for e.g. we can't be On CMBD2.0 unless we don't have ARS7.1. We are looking fwd for the feasibility, if we 1. Install ARS7.1 2. Apply our existing database dump of application (Incident Management 6.0 + Change Management 6.0 + SLA 2.0) 3. Install Mid Tier 7.1 4. Install Oracle 10g 5. Install CMDB2.0 WILL MY SYSTEM WORK AS IT IS WORKING NOW. If not what are the issues behind and how we can overcome those. Your input on this keeps very value for me. Thanks Best Regards Manish. +91 98107 98076 ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
