Good afternoon, This is Valerie Infantozzi with Inquest Staffing. InQuest specializes in placing highly skilled IT professionals with some of Houston's top companies. I am working on an urgent BMC Remedy position and think that you could be great for this position. Are you or anyone you know interested in this opportunity? Please email me with your updated resume as soon as you can at [EMAIL PROTECTED]
Here is a brief description of the position... Please let me know if this is something you would be interested in. Job Description The Business Process Analyst - Infrastructure is a self motivated contributor to a core team responsible for leading the advancement of the firm's Infrastructure organization. Expectations include an entrepreneurial spirit, innovation, sharp execution in delivering goals and objectives and driving team culture. Incorporating "Six Sigma" methodology in everyday efforts to continuously improve process and operational excellence. Laser focus on proactive customer service to our customer base both internal and external. The ultimate goals are derived from making a difference, contributing to the firm enterprise via IT and business partnerships, and driving shareholder value. PRIMARY RESPONSIBILITIES: 1.Laser focus on customer service and end user experience 2.Drive Infrastructure operational excellence 3.Attitude and energy cultivating highly performing teams 4.Utilize "Six Sigma" methodology and tools for continuous process improvement, tracking business requirements through delivery 5.Implement ITIL best practices for Service Support and Service Delivery 6.Facilitate business workout sessions to define requirements and generate specifications 7.Perform project management tasks, including the production of project specifications, project plans, and other documents. 8.Interface with flexible staffing partners, ie, Indian outsourcing firms 9.Interface with vendors 10.Enforces Information Services (IS) guidelines and procedures, in accordance with policies set forth by management. 11.Maintains current technical expertise. NATURE AND SCOPE: The Business Process Analyst - Infrastructure is responsible for configuring the various software applications to handle new application requirements or to support changes in the firm's organizational structure. In addition, this position debugs problems and performs project management tasks, from project definition through project implementation and may work with SAP modules and with systems designed to transmit EDI or XML documents or with external systems. This position's area of responsibility does not typically include application programming, data architecture, or data management. Job Requirements/ Qualifications Education: *BA / BS with MBA or other advanced degree preferred. Experience: *7 or more years related business experience *1 - 3 years working with Six Sigma; Black Belt Certification is preferred. *3 - 5 years business process management experience *Experience leading Corporate projects *Experience as technical Project Lead *Superior technical competence and demonstrated leadership *Superior knowledge of BMC suite, including ITSM. *Recognizes potential problem areas and provides advice and direction on the use of technology tools and problem solving processes. *Develops solutions Thanks, Valerie Infantozzi InQuest Staffing, LLC. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe Castleman Sent: Tuesday, July 08, 2008 1:53 PM To: arslist@ARSLIST.ORG Subject: Re: ARERR 552: authString problem Thanks, that where I was headed, but I know little about SQL and didn't know if it's possible to restore a single table (as opposed to the entire database). It's something I'd have the DB admin do, in any case. What we did end up doing is rename "shortAuthString" to "authString", as the columns were otherwise the same, and everything immediately worked again. It doesn't address what happened, nor does it prevent a future occurrence. We're good for now. Thanks! -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Tuesday, July 08, 2008 1:31 PM To: arslist@ARSLIST.ORG Subject: Re: [ARSLIST] ARERR 552: authString problem Look in the server SQL log file to see what table the error is from. If it is indeed from the user_cache table you can just restore that table and then run an arreload (ConfigGuide-630.pdf Page 319) to rebuild the user_cache. You are correct in that my 6.3 user_cache table only has AuthString. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe Castleman Sent: Tuesday, July 08, 2008 11:17 AM To: arslist@ARSLIST.ORG Subject: ARERR 552: authString problem System info: Windows 2k3 server ARS 6.3 patch 22 MS-SQL 2005 9.0 Yipes! Several users, including myself, are receiving the following error while attempting to perform any sort of action in Remedy: ARERR [552] Failure during SQL operation to the database : Invalid column name 'authString'. (SQL Server 207) The "authString" sounds like a column in the dbo.user_cache table. When I check, I don't see that column, which would certainly explain the error. However, I now have TWO columns called "shortAuthString" and "longAuthString". My question is "why?" I searched the archives for ARERR 552 and it seems that the database would make such a change during an upgrade to 7.0. I can assure you that I've made no such attempt, in fact I've been away from the system most of the morning (ha, that'll show me!). I see nothing relevant in the arerror or aruser.log files (and since I'm getting the error, I can't turn the logs on or off via the admin tool). The SQL log file only shows that a transaction log was successfully backed up - no errors or anything that suggests "dropped column, inserted 2 columns." Same with the Windows event viewer. The one thing I notice is that around the last transaction log backup ballooned to 800MB, normally it sits around a few MB depending on the level of activity. Anyone seen this? Any ideas? Mine right now is restore to the transaction log before the 800MB one, which I assume to be good. And of course this is without knowing what happened. Thanks in advance for any insight. ________________________________________________________________________ ____ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
