Try connecting to Crystal using an older User client install (and install the older AR ODBC driver) if you are having problems with the current version.. I had done something similar a few years ago when faced with a similar problem and it had worked for me. Joe
----- Original Message ---- From: "Nall, Roger" <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Thursday, July 10, 2008 3:24:49 PM Subject: ARS 7.1 and Crystal 9 ** Does anyone know if Crystal 9 is still compatible with Remedy 7.1? The compatibility matrix only references Crystal 10 or 11. Thanks, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk:972-464-3712 NEW Cell: 973-652-6723 FAX: sf49fanv AIM IM RogerNall Yahoo IM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"