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Från: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] För Nall, Roger Skickat: den 11 juli 2008 16:10 Till: arslist@ARSLIST.ORG Ämne: Re: ARS 7.1 and Crystal 9 ** Stuart and Joe, Thanks for the information. We are in the process of upgrading one of our systems from 6.3 to 7.1 and the others from 7.01 to 7.1. The question of Crystal versions came up and I just needed to check. Which leads me to another question around any gotcha's going from 6.3 patch 20 to 7.1 patch 2. This is in a Unix/Oracle environment. We will be upgrading Oracle to 10g. Thanks, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk:972-464-3712 NEW Cell: 973-652-6723 FAX: sf49fanv AIM IM RogerNall Yahoo IM ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Schon, Stuart Sent: Thursday, July 10, 2008 6:55 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 and Crystal 9 I use CR9 against the 7.1 ODBC Driver all the time to produce adhoc reports and have see no problems. Altering the built-in reports though is another thing entirely Regards Stuart Schon ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: 11 July 2008 07:36 To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 and Crystal 9 Try connecting to Crystal using an older User client install (and install the older AR ODBC driver) if you are having problems with the current version.. I had done something similar a few years ago when faced with a similar problem and it had worked for me. Joe ----- Original Message ---- From: "Nall, Roger" <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Thursday, July 10, 2008 3:24:49 PM Subject: ARS 7.1 and Crystal 9 ** Does anyone know if Crystal 9 is still compatible with Remedy 7.1? The compatibility matrix only references Crystal 10 or 11. Thanks, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk:972-464-3712 NEW Cell: 973-652-6723 FAX: sf49fanv AIM IM RogerNall Yahoo IM __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"