What's your Midtier/server versioning situation?

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From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow
Sent: Friday, July 25, 2008 10:37 AM
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search?


** 
Back that truck up a second - I can't get advanced search to work on ANY
form now on the mid-tier.
 
Is there an AR Server setting that prevents it?  There's nothing in the
mid-tier...

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From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter
Sent: Friday, July 25, 2008 11:34 AM
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search?


** 
Its starting to sound like one for support.
 
I just tried it here and I did not even need to flush the cache (on the
mid-tier or my pc).
 
Very strange
 
Sorry,
hbr

 
On 7/25/08, William Rentfrow <[EMAIL PROTECTED]> wrote: 

** 
Been there...tried that.....plus we cleared the cache on all 11 MT
servers....
 
It just doesn't work.

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From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter
Sent: Friday, July 25, 2008 11:02 AM
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search?

 
** 

Ok, then try flushing the cache on the browser (client) side.
 
Just a guess,
 
hbr

 
On 7/25/08, William Rentfrow <[EMAIL PROTECTED]> wrote: 

** 
So....we turned on the "Advanced Search" option on all views of the HPD:Help
Desk form in IM 7.03.
 
And we've flushed the cache, etc, on the mid-tier - but for some reason the
"Advanced Search" is always grayed out/disabled.
 
What gives?  I feel like I'm missing something stupid but it's been one of
those weeks....
 
William Rentfrow, Principal Consultant
[EMAIL PROTECTED]
C 701-306-6157
O 952-432-0227
 
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Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified 
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Howard Richter
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ITIL Foundation Certified 
E-Mail = [EMAIL PROTECTED]
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