Form > Current View > Properties and check menu access, it can be "turned off" there as well.
HTH Randy ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow Sent: Friday, July 25, 2008 12:37 PM To: arslist@ARSLIST.ORG Subject: Re: Advanced Search? Back that truck up a second - I can't get advanced search to work on ANY form now on the mid-tier. Is there an AR Server setting that prevents it? There's nothing in the mid-tier... ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter Sent: Friday, July 25, 2008 11:34 AM To: arslist@ARSLIST.ORG Subject: Re: Advanced Search? ** Its starting to sound like one for support. I just tried it here and I did not even need to flush the cache (on the mid-tier or my pc). Very strange Sorry, hbr On 7/25/08, William Rentfrow <[EMAIL PROTECTED]> wrote: ** Been there...tried that.....plus we cleared the cache on all 11 MT servers.... It just doesn't work. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter Sent: Friday, July 25, 2008 11:02 AM To: arslist@ARSLIST.ORG Subject: Re: Advanced Search? ** Ok, then try flushing the cache on the browser (client) side. Just a guess, hbr On 7/25/08, William Rentfrow <[EMAIL PROTECTED]> wrote: ** So....we turned on the "Advanced Search" option on all views of the HPD:Help Desk form in IM 7.03. And we've flushed the cache, etc, on the mid-tier - but for some reason the "Advanced Search" is always grayed out/disabled. What gives? I feel like I'm missing something stupid but it's been one of those weeks.... William Rentfrow, Principal Consultant [EMAIL PROTECTED] C 701-306-6157 O 952-432-0227 __Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> ARSlist: "Where the Answers Are" html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 __Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> ARSlist: "Where the Answers Are" html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ DISCLAIMER Important! This message is intended for the above named person(s) only and is CONFIDENTIAL AND PROPRIETARY. If you are not the intended recipient of this e-mail and have received it in error, please immediately notify the sender by return email and then delete it from your mailbox. This message may be protected by the attorney-client privilege and/or work product doctrine. Accessing, copying, disseminating or re-using any of the information contained in this e-mail by anyone other than the intended recipient is strictly prohibited. Finally, you should check this email and any attachments for the presence of viruses, as the sender accepts no liability for any damage caused by any virus transmitted by this email. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
