This is exactly what I need to do! I didn't know about the Read Restricted license option but now that I have looked into it, it suits my needs precisely! Thank you! ------------------------------ Max Eisenberg
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Hall Chad - chahal Sent: Friday, July 25, 2008 5:04 PM To: arslist@ARSLIST.ORG Subject: Re: dynamic infopage built in remedy - how to bypass login page ** Why not use a Restricted Read license? It can then login from multiple IPs, and since you don't need to update anything it should work fine. Chad Hall (501) 342-2650 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Max Eisenberg Sent: Friday, July 25, 2008 3:03 PM To: arslist@ARSLIST.ORG Subject: dynamic infopage built in remedy - how to bypass login page This is my first question to this list. My Remedy DEV skills are fairly basic, but I get along okay for our needs. I am running ARS 6.3 on a UNIX Solaris system (Oracle DB). I have a form that I wish to make "publically" available on our intranet... I am hoping to bypass the login screen in some fashion. In our environment, only support IT people are using our Remedy system and will know what to do at the login screen. I do have Guest access enabled. I have a form - nothing complex, some tables that pull in some data - that I hope to replace an old, ugly, manually-updated HTML page on our intranet. I have everything configured nicely except for the fact that as it's in Remedy, the direct access link will take you to a login screen that a significant number of users won't know what to do with. My first thought was that I could encode the direct access URL to pre-populate a username and let Guest access take care of the rest. This actually works nicely... for the first user who hits the link. The second person who hits that link gets a message advising that the username (encoded in the URL) is already in use. I could create a piece of java script that randomizes the username component of the direct access URL (have it populate the pc machine name or something), except I am hoping there's another/simpler/within-remedy solution. Basically, I want people to be able to click the link, bring up my form (which is mainly a dynamic info page, no records will be submitted from it) and get straight to the page without a login screen. Thoughts? Thanks in advance, Max Eisenberg ---------------------------------------- Max Eisenberg Time Inc. Manager, IT Service Desk +1 212 522 0182 ************************************************************************ * The information contained in this communication is confidential, is intended only for the use of the recipient named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please resend this communication to the sender and delete the original message or any copy of it from your computer system. Thank you. ************************************************************************ * __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
