Nice catch - I forgot about that. Thanks! ________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Tuesday, July 29, 2008 12:38 PM To: arslist@ARSLIST.ORG Subject: Re: ar.conf question for logical server names + ad hoc reports ** No ... You should only have 1 Server-Name: entry in the ar.conf file. You add the additional names with the IP-Name: entry Server-Name: server001 IP-Name: server002 Fred ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow Sent: Tuesday, July 29, 2008 12:18 PM To: arslist@ARSLIST.ORG Subject: ar.conf question for logical server names + ad hoc reports This is AR Server 7.1 patch 001 running ITSM 7.03. Our server has a physical host name (let's say it's server001) and a logical host name (server002). The physical server can have more than one logical server - right now it does not. When users try to run ad-hoc reports via the web the server name is automatically filled in with the logical host name. Users can not save reports because of an error that says "The command does not occur on the local server". When we switch the name to the physical server name it works fine. I presume I just have to add the alias line to the ar.conf file - this one: Server-Name: server001 Server-Name: server002 Correct? William Rentfrow, Principal Consultant [EMAIL PROTECTED] C 701-306-6157 O 952-432-0227 __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
