Hi Lisa,

       Thanks for you help in this issue. I have one questopn for you
though. Have you mapped the LDAP groups and AR Server Groups in the EA Tab.
I don't have any groups mapped. Is that why I am facing this issue??

Thanks
Sivarama

On Tue, Jul 29, 2008 at 1:31 PM, Lisa Westerfield <
[EMAIL PROTECTED]> wrote:

> **
>
> Authenticate Unregistered Users is not selected
>
> Cross reference blank password is selected
>
> Program Number is 390695
>
> Ignore Excess Groups is selected
>
>
>
> On the Configuration tab, I have selected:
>
> Server Group Member
>
> Disable Escalations
>
> Disable Alerts
>
> Enable Multiple Assign Groups
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *sivarama velicheti
> *Sent:* Tuesday, July 29, 2008 1:50 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Authentication from LDAP
>
>
>
> **
>
> Hi Lisa,
>
>          In the external authentication TAB are both the options i)
> authenticate - unregistered users and ii) Cross refernce blank password
> selected? I have external authentication plugin server program number as :
> 390695. One more thing in the configuration TAB what are the check boxes
> selected. I have enabled just i) allow unqualified searches and ii) enable
> multiple assign groups.
>
> Thanks
> Sivarama
>
> On Tue, Jul 29, 2008 at 11:11 AM, Lisa Westerfield <
> [EMAIL PROTECTED]> wrote:
>
> **
>
> In our current implementation we are also multi-tenant, and we do not store
> passwords in ARS.  We are authenticating externally, and our authentication
> chaining mode is ARS-Area.
>
>
>
> Hope that helps.
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *sivarama velicheti
> *Sent:* Tuesday, July 29, 2008 12:02 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Authentication from LDAP
>
>
>
> **
>
>
> Hi,
>
>           I have a question regarding LDAP pertaining to AR Server 7.1. I
> have read in the guides somewhere that unless both the user name and
> password are stored in the local AR Server, the users are not considered
> registered users. In Multi-tenancy guest users are not allowed (and we have
> multi-tenancy turned on). I want to know what are my options. Do I have to
> import the password as well. I don't think its doable because LDAP would be
> encrypting them and even if I do import them AR Server needs to know how to
> decrypt them. Is my analogy of the situation right? if so what can I do. If
> not please correct me.
>
> --
>
> Sivarama
>
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