Hi Lisa, Thanks for you help in this issue. I have one questopn for you though. Have you mapped the LDAP groups and AR Server Groups in the EA Tab. I don't have any groups mapped. Is that why I am facing this issue??
Thanks Sivarama On Tue, Jul 29, 2008 at 1:31 PM, Lisa Westerfield < [EMAIL PROTECTED]> wrote: > ** > > Authenticate Unregistered Users is not selected > > Cross reference blank password is selected > > Program Number is 390695 > > Ignore Excess Groups is selected > > > > On the Configuration tab, I have selected: > > Server Group Member > > Disable Escalations > > Disable Alerts > > Enable Multiple Assign Groups > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *sivarama velicheti > *Sent:* Tuesday, July 29, 2008 1:50 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Authentication from LDAP > > > > ** > > Hi Lisa, > > In the external authentication TAB are both the options i) > authenticate - unregistered users and ii) Cross refernce blank password > selected? I have external authentication plugin server program number as : > 390695. One more thing in the configuration TAB what are the check boxes > selected. I have enabled just i) allow unqualified searches and ii) enable > multiple assign groups. > > Thanks > Sivarama > > On Tue, Jul 29, 2008 at 11:11 AM, Lisa Westerfield < > [EMAIL PROTECTED]> wrote: > > ** > > In our current implementation we are also multi-tenant, and we do not store > passwords in ARS. We are authenticating externally, and our authentication > chaining mode is ARS-Area. > > > > Hope that helps. > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *sivarama velicheti > *Sent:* Tuesday, July 29, 2008 12:02 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Authentication from LDAP > > > > ** > > > Hi, > > I have a question regarding LDAP pertaining to AR Server 7.1. I > have read in the guides somewhere that unless both the user name and > password are stored in the local AR Server, the users are not considered > registered users. In Multi-tenancy guest users are not allowed (and we have > multi-tenancy turned on). I want to know what are my options. Do I have to > import the password as well. I don't think its doable because LDAP would be > encrypting them and even if I do import them AR Server needs to know how to > decrypt them. Is my analogy of the situation right? if so what can I do. If > not please correct me. > > -- > > Sivarama > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > *Error! Filename not specified.* <http://www.bmc.com/userworld/> > > TuringSMI is a Platinum Sponsor of both BMC UserWorld Events > > *Email Disclaimer* > This email has been sent from the TuringSMI Group > > This message is subject to and does not create or vary any contractual > relationship between TuringSMI, SMI Technologies, SMI Telco, its > subsidiaries or affiliates and you. Internet communications are not secure > and therefore the TuringSMI Group does not accept any legal responsibility > for the contents of this message. Any views or opinions expressed are those > of the author. This message is intended for the addressee(s) only and its > contents and any attached files are strictly confidential. If you have > received it in error, please contact the sender on the number above. > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"