My current client is unable to print to their HP and Xerox printers
successfully because it either cuts off the header, or it doesn’t print at
all because the paper format is not recognized.

Some canned reports are sending an A4 paper request to the printer instead
of letter size.  If the printer is configured to substitute letter for A4,
the job prints but the formatting is not correct.  If the printer cannot
substitute (doesn't have that capability or configuration), the job returns
a Crystal Reports error and the job hangs in the printer queue.

Any ideas?  

Thanks,
LisaD

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Lisa W
[EMAIL PROTECTED]
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