We had that problem as well - we had to modify the reports to 8 1/2 x 11 and it worked.
Not sure why Remedy would create reports with A4 as the default paper size. On Fri, Aug 1, 2008 at 2:45 PM, LisaD <[EMAIL PROTECTED]> wrote: > My current client is unable to print to their HP and Xerox printers > successfully because it either cuts off the header, or it doesn't print at > all because the paper format is not recognized. > > Some canned reports are sending an A4 paper request to the printer instead > of letter size. If the printer is configured to substitute letter for A4, > the job prints but the formatting is not correct. If the printer cannot > substitute (doesn't have that capability or configuration), the job returns > a Crystal Reports error and the job hangs in the printer queue. > > Any ideas? > > Thanks, > LisaD > > ----- > Lisa W > [EMAIL PROTECTED] > -- > View this message in context: > http://www.nabble.com/Default-printer-tp18780520p18780520.html > Sent from the ARS (Action Request System) mailing list archive at Nabble.com. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
