Question: We are about to implement Service Desk 7.x and Change Management 7.x. I wanted to know if there is are limited Asset Inventory forms that are offered with the installation of Service Desk 7.x that will allow us to create and relate CI's to customers as well as track the inventory on the CI's? Does Remedy offer a limited version of this without having to purchase the Asset Floating licenses? Or are we stuck with just using the Product Categorizations, Names and Manufacturer fields to only relate Incidents and Changes to Products/Models?
Thanks. John Bilinski Operations Services Staff OSS Remedy System DBA Contractor (CSC) 202.305.3202 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
