Error when opening the server information with user tool 7.1 patch-4

[Batwe, Saurabh [NCSUS Non-J&J]]

Hi All,

 

I and getting an error : 

"ARERR [8755] The specified plug-in does not exist. :
REMEDY.ARDBC.SERVER.ADMINISTRATION" when I open the server information
from remedy user tool.

 

I have modified my ar.conf file with:

"Server-Plugin-Alias: REMEDY.ARDBC.SERVER.ADMINISTRATION
REMEDY.ARDBC.SERVER.ADMINISTRATION ncsdev07.na.jnj.com"

 

I am still getting the error.

 



 

 

Thanks for help.

Saurabh

 

 


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