Windows 2003 AR 7.1 p3
I'm trying to configure AREA and ARDBC to an Active Directory server. I can browse the server when using ldapbrowser and the credentials I've been given. However, when I configure the ARDBC in Remedy User and then try to create a new vendor form in Remedy Administrator, Remedy Administrator hangs for about a minute and then I get an empty vendor form creation box. If I remove the ARDBC configuration, or just the server address, then creating a new vendor form shows REMEDY.ARDBC.APPQUERY, REMEDY.ARDBC.FLASHBOARD.FORM and REMEDY.ARDBC.SERVER.ADMINISTRATION immediately. It appears to me that something is causing the LDAP plugin to hang and this causes the entire plugin server to hang which causes other problems such as slow logins and an inability to look at user licenses. Is there any way to tell if this issue is related to the Active Directory or is a BMC/Remedy issue? I've tried limiting the page size to 1000, 100 and 10 to no avail. I've tried setting the BaseDN to a container with only 6 objects, also to no avail. I'm not really sure where to go next. Any advice would be appreciated. Thanks. --- J.T. Shyman _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
