Tim,
 
Is the Notification filter specifying an email? Or is it user default?
Maybe those 5 users have their default notification ( in the User form)
set to Alert or None.
 
HTH,
 

John J. Reiser 
Senior Software Development Analyst 
Remedy Administrator/Developer 
Lockheed Martin - MS2 
The star that burns twice as bright burns half as long. 
Pay close attention and be illuminated by its brilliance. - paraphrased
by me 
  

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Timothy Rondeau
Sent: Thursday, September 18, 2008 9:07 AM
To: arslist@ARSLIST.ORG
Subject: Email TO list


** 

Hi,

 

All does anyone know why when users send emails out that all do not get
notified.  We are running 7.0.1 on windows with SQL.    So say I have 10
emails that need to get notified in the TO field.  Only 5 get the email.

 

I need to correct this limit and having trouble finding it.

 

Thanks

 

Tim

 

Tim Rondeau 

Senior Remedy Systems Engineer 

Phase*Forward

880 Winter Street

Waltham, MA 02451-1623

USA

 

T:781.902.4690

F:781.902.4749

 

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