25-Oct-2007 BMC Remedy Action Request System 7.0: Behavioral differences Between BMC Remedy User and Web Clients PDF <http://www.bmc.com/supportu/documents/59/05/85905/85905.pdf> -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc.
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Steven Iocco Sent: Monday, September 22, 2008 5:54 PM To: arslist@ARSLIST.ORG Subject: Re: Run Process Explanation ** Thanks Michelle. We are using Remedy ARS 7.01 patch level 6, midtier 7.01 patch level 8. I will look for the white paper. Steve ________________________________ Date: Mon, 22 Sep 2008 16:57:02 -0500 From: [EMAIL PROTECTED] Subject: Fw: Run Process Explanation To: arslist@ARSLIST.ORG ** Clicked send too soon.. It does imply that it can run on the web. HOWEVER, sometimes workflow behaves differently on the mid-tier versus the user tool. What version of mid-tier and AR Server are your running. Also, there is a whitepaper put out a year ago (I believe) that discusses User Tool versus Mid-Tier on the BMC site. Thanks, Michelle ----- Forwarded by Michelle Lucero/IT/CF/CCI on 09/22/2008 04:53 PM ----- Michelle Lucero/IT/CF/CCI 09/22/2008 04:54 PM To arslist@ARSLIST.ORG cc Subject Re: Run Process ExplanationLink Hi, Steven: I assume that you are referring to the column headings in Admin field Help over Special Run Process Commands. The images didn't copy so well, sorry. AL1 F/E2 Command and Description RP3 $4 Web5 AL1 = Active Link F/E2 = Filters and Escalations RP3 = Run Process $4 = Set Field Run Process Web5 = Mid-Tier For the command mentioned below, it runs in an active link as a run process and on the Mid-Tier. This was reviewed in the BMC Remedy Admin Tool v 7.1.x patch 002 Thanks, Michelle Steven Iocco <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 09/22/2008 02:53 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Run Process Explanation ** Hello Folks. I am trying to run the following process on my system and getting into some issues. PERFORM-ACTION-TABLE-SELECT-NODE <field_ID> <row_number> [<column_number>] [<flag>] The error I receive when running this process in midtier is "Network Protocol/Data Error when performing data operation. Please contact system Administrator. (ARERR 9350) My question is pertaining to running this process on the Web. Is this possible? I see from the help in remedy administrator that this process can run in RP3 and Web5. What is RP3, $4$ and Web5?? Does this imply that it runs/or can run in the Midtier? Thanks Steve __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ====================================================================== Confidentiality Notice: The information contained in and transmitted with this communication is strictly confidential, is intended only for the use of the intended recipient, and is the property of Countrywide Financial Corporation or its affiliates and subsidiaries. If you are not the intended recipient, you are hereby notified that any use of the information contained in or transmitted with the communication or dissemination, distribution, or copying of this communication is strictly prohibited by law. If you have received this communication in error, please immediately return this communication to the sender and delete the original message and any copy of it in your possession. ====================================================================== __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
