Hi Sharon, As per the user, no major software installation happened before the issue occured. What is strange with this issue is, I was able to create and save a form using his machine but when it's his turn to create one or update a record, RPC error prompts. Also, I used his user account in my machine and I was able to create/update record.
Regards, Jay -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sharon-Michal Mamon-Meged Sent: Monday, September 22, 2008 5:02 PM To: arslist@ARSLIST.ORG Subject: Re: ARERR (91) RPC call failed: RPC: Can't encode arguments Is it on a machine with new windows installation ? Best Regards, sharon mamon-meged AR System administrator phone : 972-3-9165229 moblie : 050-9165229 Jay Sytangco <[EMAIL PROTECTED] CTS.COM> To Sent by: "Action arslist@ARSLIST.ORG Request System cc discussion list (ARSList)" Subject <[EMAIL PROTECTED] ARERR (91) RPC call failed: RPC: ORG> Can't encode arguments 22/09/2008 11:56 Please respond to [EMAIL PROTECTED] RG Hi All, I just wanted to ask what causing ARERR (91) RPC call failed. I have one user who's been experiencing this error when trying to save a form. When I tried using his machine, login to Remedy User and tried to save a ticket, I did not experienced the error. When he's turn to try it again, the same error occured. I have verified that the server can be pinged from his machine and the network connection is normal. The Remedy User tool installed is of the same version with the server. I have also clear the machine's remedy cache but to no avail. What are the other things I should be checking? Thanks, Jay ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"