I had forgotten that my Dev server is in Atlanta....that would certainly
explain the 2 hour difference...:)

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Friday, September 26, 2008 2:52 PM
To: arslist@ARSLIST.ORG
Subject: Re: Business Time Weirdness


** 
Question .... Is you ARS Server in the same Mountain timezone or is it in
Eastern?  One way to test would be to do either of the following
 
AL 1 Copy the Date/Time Column to an integer field and use that in the
calculation
or
AL 2 Copy the Date/Time field to a Character field and use that in the
calculation
 
 
I am thinking the Application-Bus-Time-Diff is running on the server and the
time zone on the server is different.  That would cause it to calculate one
of the times in either AL1 or AL2 differently.  
 
Fred


  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing
Sent: Friday, September 26, 2008 3:32 PM
To: arslist@ARSLIST.ORG
Subject: Business Time Weirdness


Ok...I have two different AL's performing the same function, with slightly
different input.  The first is using information in a column representation
of a Date/Time field as the start time, then takes that output and /3600 to
give you the business hours elapsed.
 
 <ACTL>             Process: Application-Bus-Time-Diff "1/2/2007 8:20:52 AM"
"9/26/2008 2:14:00 PM" "Holiday  Schedule" " Weekday Schedule "
<ACTL>             Duration (900109526) = 12952388
<ACTL>          1: Set Fields
<ACTL>             Duration (900109526) = 3597
 
The second action is actually on the form that contains the Date/Time
field...same scenario...but this time I notice it uses the epoch value
instead of the 'local timezone converted value' like the column display of
the information is.  If I do a conversion of  1167751252 I'm told it equals
"1/2/2007 8:20:52 AM" (in my time zone)
 
 <ACTL>             Process: Application-Bus-Time-Diff "1167751252"
"9/26/2008 2:14:29 PM"  "Holiday  Schedule" " Weekday Schedule "
<ACTL>             Duration (Business Hours) (900601624) = 12945217
<ACTL>          1: Set Fields
<ACTL>             Duration (Business Hours) (900601624) = 3595 
 
The difference between these two calculated values is 7171, which is not
quite what I would call a 'round' number as far as time is concerned.  Both
values are calculated using the 7.1 Patch 3 user tool against a 7.1 Patch 3
server.  I'm in Mountain Time Zone....has anyone experienced anything
similar and know what's going on?
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