Hi Aniruddha, I have been meaning to answer this mail for a little while...
You asked about IVR integration with mid tier. We have done this and have it running in several production systems. Let me know if I can help you with anything. Cheers Mark REM Solutions Madrid Spain Date: Mon, 13 Oct 2008 08:23:33 -0700 From: Vyom Labs - ITSM Support <[EMAIL PROTECTED]> Subject: Remedy IVR integration via mid-tier ** <html><body><span style=3D"font-family:Verdana; color:#000000; font-size:10= pt;">Hi,<br><br>We want to integrate Remedy with IVR via mid-tier.<br>Remed= y-IVR integration using user tool is working fine and now we want to achiev= e the same through mid-tier.<br><br>Has anyone achieved the same earlier?<b= r>Any help is appreciated.<br><br>TIA,<br>Aniruddha<br></span></body></html= > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
