Dip,

Can you please share what you've documented with the list?

Julie Rockwood

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Dip Patel
Sent: Monday, November 03, 2008 7:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: Server Name Change

** We do Environment Refresh from Production for new environments & have 
documented registry changes & other changes required to change the 
servername.However if you've installed CMDB 2.0 or greater version ,its 
advisable to manually install it as it stores the server name in binaries in 
some places & not easy to detect.

n Mon, Nov 3, 2008 at 7:59 AM, Steve Michadick <[EMAIL PROTECTED]<mailto:[EMAIL 
PROTECTED]>> wrote:
Has anyone changed the server name running ARS 7.1 ITSM 7.0?

We have a hot backup server with the same name as our production server,
but on a different domain and with a different IP. We found out that
they will eventually be on the same domain, so we'll have to change the
name of our hot backup server. Anyone have to do this before? Since we
backup the production db and restore it to the hot backup server, we are
wondering how this will effect changing the name of the server.

Both are Win2003 SP2 OS with MS SQL 2005 on a separate server.

Steve Michadick
Remedy Engineer
Marine Corps Network Operations and Security Center (MCNOSC)
Phone: 703-432-6726

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