Hi, If you want to change the prefix of old records, RRR|Chive can do this for you.
https://www.rrr.se/cgi/rrrchive/main Sample config to change the prefix: source_server = myserver source_user = Demo source_password = source_form = HelpDesk target_server = myserver target_form = HelpDesk qual = 1=1 transfertype = MOVE entryidmode = ABC000000000000 logfile = rrrchive.log loglevel = INFO progressbar = YES Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. > Okay, I need to add a prefix to my request id. I did it in test, and all > looks fine. Can anyone think of anything I might need to test? > > > > As far as I know, we don't use the request ID field for anything > specific. > > > > Thanks, > > > Gary > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > -- > This message was scanned by ESVA and is believed to be clean. > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
