You could also post publicly available documents created by the community on the public section of BMC DN. That way it would be available to anyone with a login on BMC DN (login access isn't restricted) and not just to BMC partners. The reason this issue came up is because the document was posted in the partner/BMC section of the BMC DN. Had it been posted in the public section, there wouldn't have been any issues around distribution. (Of course, I'm assuming the document was community developed and publicly available as per Rick's statement. Obviously, BMC or partner confidential documents would continue to be posted in the BMC/Partner section of BMC DN and thus require the restricted access.) -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc.
________________________________ From: Action Request System discussion list(ARSList) on behalf of Thad K Esser Sent: Fri 11/7/2008 9:04 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7 Operational Categorizations ** Perhaps a wiki. Something like Axton's http://www.arswiki.org/ Thad Esser Remedy Developer "Argue for your limitations, and sure enough, they're yours."-- Richard Bach "Meyer, Jennifer L" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 11/07/2008 06:31 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: ITSM 7 Operational Categorizations ** You know, isn't it time we started a non-BMC controlled knowledgebase? Maybe something MySQL-based or something similar? I remember someone attempting to do so several years back, but it didn't get off the ground. And Matt Reinfeldt's site was very busy, but difficult to maneuver-and I could never remember my password. Perhaps it's time to look into it again. Jennifer Meyer 919-995-2402 [EMAIL PROTECTED] ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Thursday, November 06, 2008 9:51 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7 Operational Categorizations ** Well, as the author of the document, I posted it on the BMCDN for convenience purposes only, not as an exclusive place for you all to get to it or to grant BMC exclusive rights over it. If BMC has a problem with people getting this document from some other source, they can come talk to me. If BMC hassles any of you about it, also refer them to me. I'll take care of it. I'm very flattered that so many of you find this information valuable, and I see no reason to withhold helpful information from those who need it. I hereby give my permission for anyone to use this for their own purposes, and to share it with whoever else might find it useful, especially since BMC didn't provide anything like it themselves. If you make a buck on it, maybe you could share it with me, but I'm not expecting that to happen. :) If anyone from BMC has any issue with what I just said, you have my phone number. I would love to talk to you about it. Enjoy! Rick On Thu, Nov 6, 2008 at 1:13 PM, Mario Roehr <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > wrote: Listers, this stuff is confidential and does not have to be shared in other external forums like this one. Here's the message I got from BMC a few minutes ago: Mario - It has come to my attention that a document posted on BMCDN in a PRIVATE section for BMC Elite and Premier was posted in an external forum. Remember that your company tier (Premier) allows you access to certain confidential information that other users cannot access. Please make sure that in the future you do not share any confidential information with other users. Please do not ask me further to share this document or to send you a copy. Thanks for understanding. Kind Regards, Mario __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ *IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature. * __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
