the post wasn't titled "Friday Humour"
But I had a enormous smile when I red the post from Claire.
Thank you for this moment of grace.
Serouche
Daniel Bloom on Sympatico wrote:
The only way for him to post from Nabble is with a subscription to the list.
The only subscription to Nabble.com is one way.
.. Daniel
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sanford, Claire
Sent: November 13, 2008 3:44 PM
To: arslist@ARSLIST.ORG
Subject: OT - Does any one how to do the archiving records in ARS 7.0
version
I agree. We have been a bit middle schoolish regarding gok's questions.
He is posting from Nabble. Nothing wrong with that... but it isn't "the
list".
He came onto the Remedy scene on 8/14 with an email titled "I am new to
ARS I need help", in the month of August there were 6 email from him
asking the same kind of questions that had no personal or system
information in them. Just what he wanted to do and asking how to do it.
Nothing about how he tried this and it failed and he tried that and it
failed.
Now we are in November - 4 months later and he has had all this time to
read the list, the manuals and to visit BMC's site and KB. He is still
asking the same questions without any information included other than
his question.
Sure, as someone said, there may be a language barrier. There are
plenty of translation tools available on the internet. Google has an
excellent one! http://www.google.com/language_tools?hl=en I don't know
if they still do, but Remedy used to provide documentation in other
languages as well.
I think the good humor of the group dissipates when people take the time
and experience of the group for granted.
Did you notice, when he asked his question with at least SOME
environment information, he got answers?
We all ask basic questions from time to time... it happens. But at
least when we ask them, we have pretty much tried to do it ourselves or
read the manual and just can't grasp it.
Grumpiness Happens!
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L CTR USAF AFMC 72
CS/SCBAH
Sent: Thursday, November 13, 2008 2:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: Does any one how to do the archiving records in ARS 7.0
version
You all always talk about this being a professional place, so people
should give their full names. The actions I've seen and the posts I've
seen over the last few days are much less than professional. It reminds
me quite a lot of middle school, in fact.
Gok, do you have any of the remedy manuals? If not, then if you have a
support contract, you can download them from www.bmc.com/remedy.
The manuals discuss in depth the process of archiving. If you are having
a hard time finding where in the documentation the sections on archiving
are, then you can open the document titled "Master Index" and search
that for "Archive" or "Archiving". From there, you can click a link to
the correct document, assuming you save all of the pdf file documents to
the same folder.
Thanks,
Gary Opela, Jr.
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Gidd
Sent: Thursday, November 13, 2008 2:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: Does any one how to do the archiving records in ARS 7.0
version
**
OMG !!!
LOL
________________________________
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Susan Palmer
Sent: Thursday, November 13, 2008 11:18 AM
To: arslist@ARSLIST.ORG
Subject: Re: Does any one how to do the archiving records in ARS 7.0
version
** Yes
On Thu, Nov 13, 2008 at 12:30 PM, gok's <[EMAIL PROTECTED]> wrote:
--
View this message in context:
http://www.nabble.com/Does-any-one-how-to-do-the-archiving-records-in-AR
S-7.0-version-tp20486706p20486706.html
Sent from the ARS (Action Request System) mailing list archive
at Nabble.com.
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