Hi Mark,
Thank you for your response. I have been using web services for the past 3 years now with no problems and now I have created a new service I am having issues. Do you think that the above issue has to do with the xml schema with the bindings? Regards, Darshana From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Walters, Mark Sent: 21 November 2008 12:32 PM To: arslist@ARSLIST.ORG Subject: Re: server crashing when consuming a web servie ** Yes, the server is crashing . The stack below matches that for arserver defect SW00288690, which is fixed in 7.0.1 patch 8. Mark Walters The opinions, statements, and/or suggested courses of action expressed in this e-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or support representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Darshana Jivan [MTN Network Solutions] Sent: 21 November 2008 08:10 To: arslist@ARSLIST.ORG Subject: server crashing when consuming a web servie ** Hi, Please can someone assist me in understanding what this error actually means? I am trying to consume as web service and it seems that the server is crashing when invoking the service. Below is the error log. NISDEV07 is failing with the following in the arerror.log: Thu Nov 20 15:00:20 2008 390620 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Thu Nov 20 15:00:20 2008 11 Timestamp: Thu Nov 20 2008 15:00:20.6514 Thread Id: 7 Version: 7.0.01 Patch 004 200708141640 Aug 14 2007 17:11:18 ServerName: nisdev07 Database: SQL -- Oracle Hardware: sun4u OS: SunOS 5.10 RPC Id: 10 RPC Call: 2 (SE) RPC Queue: 390620 Client: User ARAdmin from Remedy User (protocol 12) at IP address 209.212.109.147 Form: MTNNS:EventLog New Layout Logging On: Stacks: /app/ar/nisdev07/system/bin/arserverd:DumpStackTrace+0x88 /app/ar/nisdev07/system/bin/arserverd:SignalTrapProc+0x160 /lib/libc.so.1:0xc5364 /lib/libc.so.1:0xb9e64 /app/ar/nisdev07/system/bin/libxerces-depdombmc.so.26.0:__1cLxercesc_2_6 MDocumentImplKimportNode6Mpn0AINodeImpl_b_3_+0x28 [ Signal 11 (SEGV)] /app/ar/nisdev07/system/bin/libxerces-depdombmc.so.26.0:__1cLxercesc_2_6 MDOM_DocumentKimportNode6Mrkn0AIDOM_Node_b_2_+0x18 /app/ar/nisdev07/system/bin/arserverd:__1cRARXMLHandlerUtilsTBuildDOMTre eFromStr6FrnLxercesc_2_6JDOMString_rn0BMDOM_Document_rn0BIDOM_Node__C_+0 xf0 /app/ar/nisdev07/system/bin/arserverd:__1cUARXMLComplexEntryGetOProcessE lement6MrnLxercesc_2_6ODOM_TreeWalker_pnQARFieldValueList_rn0BJDOMString _rn0BMDOM_Document_rn0BLDOM_Element__9B_+0x3c4 /app/ar/nisdev07/system/bin/arserverd:__1cUARXMLComplexEntryGetMProcessN odes6MrnLxercesc_2_6ODOM_TreeWalker_pnQARFieldValueList_pnYARComplexEntr yGetOutList_ipin0BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__v_+0x17 8 /app/ar/nisdev07/system/bin/arserverd:__1cUARXMLComplexEntryGetMProcessN odes6MrnLxercesc_2_6ODOM_TreeWalker_pnQARFieldValueList_pnYARComplexEntr yGetOutList_ipin0BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__v_+0x21 4 /app/ar/nisdev07/system/bin/arserverd:__1cUARXMLComplexEntryGetMProcessN odes6MrnLxercesc_2_6ODOM_TreeWalker_pnQARFieldValueList_pnYARComplexEntr yGetOutList_ipin0BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__v_+0x21 4 /app/ar/nisdev07/system/bin/arserverd:__1cUARXMLComplexEntryGetSProcessF ormMapping6MrnLxercesc_2_6ODOM_TreeWalker_pnYARComplexEntryGetOutList_n0 BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__v_+0x424 /app/ar/nisdev07/system/bin/arserverd:__1cUARXMLComplexEntryGetMProcessN odes6MrnLxercesc_2_6ODOM_TreeWalker_pnQARFieldValueList_pnYARComplexEntr yGetOutList_ipin0BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__v_+0x40 4 /app/ar/nisdev07/system/bin/arserverd:__1cUARXMLComplexEntryGetQBuildXML Document6MpcpnYARComplexEntryGetOutList_pnSARXMLValueInfoList_Cp1_v_+0x4 f4 /app/ar/nisdev07/system/bin/arserverd:GetComplexEntryGetToXML+0x6c /app/ar/nisdev07/system/bin/arserverd:__1cbASubValueListForWebServices6F pnOARSchemaStruct_pnNAREntryIdList_pnQARFieldValueList_CpnLARValueList_7 pnMARStatusList__i_+0xaf8 /app/ar/nisdev07/system/bin/arserverd:0x20a8fc /app/ar/nisdev07/system/bin/arserverd:0x20b038 /app/ar/nisdev07/system/bin/arserverd:MergeFieldAssignList+0x18c /app/ar/nisdev07/system/bin/arserverd:PerformFilterOps+0x1ac8 /app/ar/nisdev07/system/bin/arserverd:PrepareEntryContext+0x874 /app/ar/nisdev07/system/bin/arserverd:arsetentry_12_svc+0x5d8 /app/ar/nisdev07/system/bin/arserverd:HandleRPCs+0x134d0 /app/ar/nisdev07/system/bin/arserverd:WorkerThread+0x5f4 /app/ar/nisdev07/system/bin/arserverd:RestartableThreadMain+0x60 /app/ar/nisdev07/system/bin/arserverd:UnixThreadStartRoutine+0xe8 /lib/libc.so.1:0xc5238 Regards, Darshana Jivan Systems Developer ): Cell: 0832000451 *: Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> MTN Corporate 39 Rivonia Road No1 Commerce Square 3rd Floor Sandhurst Johannesburg 2196 P.O. 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