Hi, It has nothing to do with which web service you are consuming. The server doesnt crash for all webservices but only one or two. There is no clear explanation as to why, but i assume it has to something with the threads. As mentioned by Mark, applying the patch would fix the issue.
Rakshit On Mon, Nov 24, 2008 at 4:25 PM, Darshana Jivan [MTN Network Solutions] < [EMAIL PROTECTED]> wrote: > ** > > Hi Mark, > > > > Thank you for your response. > > > > I have been using web services for the past 3 years now with no problems > and now I have created a new service I am having issues. Do you think that > the above issue has to do with the xml schema with the bindings? > > > > Regards, > > Darshana > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Walters, Mark > *Sent:* 21 November 2008 12:32 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: server crashing when consuming a web servie > > > > ** > > Yes, the server is crashing . The stack below matches that for arserver > defect SW00288690, which is fixed in 7.0.1 patch 8. > > > > Mark Walters > > > > The opinions, statements, and/or suggested courses of action expressed in > this e-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or support representative for BMC Software, Inc. > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Darshana Jivan [MTN Network Solutions] > *Sent:* 21 November 2008 08:10 > *To:* arslist@ARSLIST.ORG > *Subject:* server crashing when consuming a web servie > > > > ** > > Hi, > > > > Please can someone assist me in understanding what this error actually > means? I am trying to consume as web service and it seems that the server is > crashing when invoking the service. > > > > Below is the error log. > > > > > > NISDEV07 is failing with the following in the arerror.log: > > > > Thu Nov 20 15:00:20 2008 390620 : AR System server terminated when a > signal/exception was received by the server (ARNOTE 20) > > Thu Nov 20 15:00:20 2008 11 > > Timestamp: Thu Nov 20 2008 15:00:20.6514 > > Thread Id: 7 > > Version: 7.0.01 Patch 004 200708141640 Aug 14 2007 17:11:18 > > ServerName: nisdev07 > > Database: SQL -- Oracle > > Hardware: sun4u > > OS: SunOS 5.10 > > RPC Id: 10 > > RPC Call: 2 (SE) > > RPC Queue: 390620 > > Client: User ARAdmin from Remedy User (protocol 12) at IP address > 209.212.109.147 > > Form: MTNNS:EventLog New Layout > > Logging On: > > > > Stacks: > > /app/ar/nisdev07/system/bin/arserverd:DumpStackTrace+0x88 > > /app/ar/nisdev07/system/bin/arserverd:SignalTrapProc+0x160 > > /lib/libc.so.1:0xc5364 > > /lib/libc.so.1:0xb9e64 > > /app/ar/nisdev07/system/bin/libxerces-depdombmc.so.26.0:__1cLxercesc_2_6MDocumentImplKimportNode6Mpn0AINodeImpl_b_3_+0x28 > [ Signal 11 (SEGV)] > > > /app/ar/nisdev07/system/bin/libxerces-depdombmc.so.26.0:__1cLxercesc_2_6MDOM_DocumentKimportNode6Mrkn0AIDOM_Node_b_2_+0x18 > > > /app/ar/nisdev07/system/bin/arserverd:__1cRARXMLHandlerUtilsTBuildDOMTreeFromStr6FrnLxercesc_2_6JDOMString_rn0BMDOM_Document_rn0BIDOM_Node__C_+0xf0 > > > /app/ar/nisdev07/system/bin/arserverd:__1cUARXMLComplexEntryGetOProcessElement6MrnLxercesc_2_6ODOM_TreeWalker_pnQARFieldValueList_rn0BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__9B_+0x3c4 > > > /app/ar/nisdev07/system/bin/arserverd:__1cUARXMLComplexEntryGetMProcessNodes6MrnLxercesc_2_6ODOM_TreeWalker_pnQARFieldValueList_pnYARComplexEntryGetOutList_ipin0BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__v_+0x178 > > > /app/ar/nisdev07/system/bin/arserverd:__1cUARXMLComplexEntryGetMProcessNodes6MrnLxercesc_2_6ODOM_TreeWalker_pnQARFieldValueList_pnYARComplexEntryGetOutList_ipin0BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__v_+0x214 > > > /app/ar/nisdev07/system/bin/arserverd:__1cUARXMLComplexEntryGetMProcessNodes6MrnLxercesc_2_6ODOM_TreeWalker_pnQARFieldValueList_pnYARComplexEntryGetOutList_ipin0BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__v_+0x214 > > > /app/ar/nisdev07/system/bin/arserverd:__1cUARXMLComplexEntryGetSProcessFormMapping6MrnLxercesc_2_6ODOM_TreeWalker_pnYARComplexEntryGetOutList_n0BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__v_+0x424 > > > /app/ar/nisdev07/system/bin/arserverd:__1cUARXMLComplexEntryGetMProcessNodes6MrnLxercesc_2_6ODOM_TreeWalker_pnQARFieldValueList_pnYARComplexEntryGetOutList_ipin0BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__v_+0x404 > > > /app/ar/nisdev07/system/bin/arserverd:__1cUARXMLComplexEntryGetQBuildXMLDocument6MpcpnYARComplexEntryGetOutList_pnSARXMLValueInfoList_Cp1_v_+0x4f4 > > /app/ar/nisdev07/system/bin/arserverd:GetComplexEntryGetToXML+0x6c > > > /app/ar/nisdev07/system/bin/arserverd:__1cbASubValueListForWebServices6FpnOARSchemaStruct_pnNAREntryIdList_pnQARFieldValueList_CpnLARValueList_7pnMARStatusList__i_+0xaf8 > > /app/ar/nisdev07/system/bin/arserverd:0x20a8fc > > /app/ar/nisdev07/system/bin/arserverd:0x20b038 > > /app/ar/nisdev07/system/bin/arserverd:MergeFieldAssignList+0x18c > > /app/ar/nisdev07/system/bin/arserverd:PerformFilterOps+0x1ac8 > > /app/ar/nisdev07/system/bin/arserverd:PrepareEntryContext+0x874 > > /app/ar/nisdev07/system/bin/arserverd:arsetentry_12_svc+0x5d8 > > /app/ar/nisdev07/system/bin/arserverd:HandleRPCs+0x134d0 > > /app/ar/nisdev07/system/bin/arserverd:WorkerThread+0x5f4 > > /app/ar/nisdev07/system/bin/arserverd:RestartableThreadMain+0x60 > > /app/ar/nisdev07/system/bin/arserverd:UnixThreadStartRoutine+0xe8 > > /lib/libc.so.1:0xc5238 > > > > Regards, > Darshana Jivan > Systems Developer > > *)*: Cell: 0832000451 > ***: Email: [EMAIL PROTECTED] > > MTN Corporate > 39 Rivonia Road > No1 Commerce Square 3rd Floor > Sandhurst > Johannesburg > 2196 > P.O. 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