Thanks Ben.

Benedetto Cantatore wrote:
> 
> Salma,
>  
> There was a similar thread about interview questions a couple of months
> back, but there isn't a "standard" set of interview questions.  If
> you're interviewing, be prepared for questions across the board.  The
> responses given so far are some good examples of what you should be
> prepared for, but your best preparation would be to understand what the
> interviewer's interests are and show you can fulfill those needs.  So if
> the job description shows a need for customizations, then reviewing the
> workflow admins guides would be a good start.  If the company has ITSM,
> perhaps they want someone who understands all the modules and how they
> should be configured.  
>  
> Based on your description of having 1 year's experience in Remedy and
> ITSM, if I was interviewing you and I was looking to tech you out, I'd
> ask technical questions based on the level of the position I needed
> filled.  Then I'd purposely ask some technical questions beyond your
> experience.  One, to see if you have any knowledge in that area, and two
> to see how you handle answering those questions.  Also, I'd be
> interested in your troubleshooting abilities, so would ask questions
> around how you would handle certain situations.
>  
> Hope this is helpful,
>  
>  
>  
>  
>  
>  
>  
> Ben Cantatore
> Remedy Manager
> (914) 457-6209
>  
> Emerging Health IT
> 3 Odell Plaza
> Yonkers, New York 10701
> 
> 
>>>> [EMAIL PROTECTED] 11/30/08 11:55 PM >>>
> 
> Thank You so much Frank. This will surely help me in preparing for my
> interviews.
> 
> 
> Frank, Gordon M. (CMS/CTR) wrote:
>> 
>> Some of the responses I am seeing on ARSList are a little complex.
>> 
>> Here's some more common questions (remember your Resume will tell
> your
>> capabilities):
>> 
>> 1. What is the difference between and Active Link and a Filter?
>> 2. What is a .def file used for?
>> 3. What is a .arx file?
>> 4. Who is Doug Mueller?
>> 5. What is a use for an Active Link Guide?
>> 6. What type of field it the "Worklog" field?
>> 7. Name two DBMSs in which Remedy ARS can run on top of?
>> 8. What does ARS stand for?
>> 9. What are the core fields?
>> 10. What does $MENU$ do?
>> 
>> And so on. You'd be amazed at the number of interviews I've
> conducted
>> and the interviewee couldn't answer these basic questions.
>> 
>> A database question I like to ask is: What's the difference between
>> SYSMAN and SYSTEM in an Oracle world?
>> 
>> A very simple UNIX question is: What does LS do?
>> 
>> 
>> Gordon M. Frank
>> 
>> Remedy Skilled Professional
>> 
>> ITIL V3 Certified
>> 
>> Lockheed Martin
>> 
>> 
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:[EMAIL PROTECTED] On Behalf Of Salma
>> Sent: Thursday, November 27, 2008 2:02 AM
>> To: arslist@ARSLIST.ORG
>> Subject: BMC Remedy ARS + ITSM Interview Questions
>> 
>> Dear Team,
>> 
>> As i have completed my 1 year with ARS and ITSM application ,
> planning
>> to
>> take up some interviews. Please can any one help me with some
> interview
>> questions which are commonly asked . So that i can prepared for my
>> interview
>> . 
>> 
>> 
>> Please post me all the question which you guys faced during ur
>> interviews .
>> 
>> And also apart from ARS or ITSM , any possibilty of asking questions
>> from
>> other topics like Database, OS , Network , If yes please let me the
> same
>> .
>> 
>> 
>> Thanks in advance ,
>> 
>> Salma
>> -- 
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>> Nabble.com.
>> 
>>
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> :-):-):-):-)
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