Robert, Awesome, I knew this rocks and have been waiting for a colleague to test in Eastern Europe (using a 56K dial-up). Yes, I would live a heads up vs. Mid-Tier but I am afraid that BMC might be less then enthusiastic hearing about this. Oh well... Thanks for taking the time to prove value in our marketing claims !! Regards...Gidd
_____ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Robert Molenda Sent: Monday, January 05, 2009 12:30 PM To: arslist@ARSLIST.ORG Subject: Re: ADV:XtremeAir (NEW INTERFACE) ** Hi Gidd; **Finally** got the chance to try this out today - needless to say - I am impressed as usual :) Reason for the delay was the holidays and forcing me to take time off - but now that it is finally 'aught-nine' (yikes) figured I'd kick the tires!! Thought a fair test would be to go to my local watering hole for lunch and try it over their wireless connection (xDSL) - and the response time was completely "unexpectedly AWESOME" - I cannot get Mid-Tier to paint screens that fast even on my gig-e net at home! I'll pass this info around to my team @ Infosys for 'future reference'... >> Question << (as usual) Do you have (or can you / want me to?) put together a "Side by Side" test comparison of your 'extremeair' app versus mid-tier? This would include not only 'user response time' but other interesting statistics such as 'network usage (consumption)', 'Server [mid tier] consumption (cpu / memory)', etc (insert bla-bla-bla here) I know that I am definately interested in these sorts of statistics - and I am certain that Infosys customer base would be interested in a 'white paper' on this as well. Just thinking :) Thanks for the link(s) and the demo - as usual your products "make us think" and 'consider options' when customers ask us "how do we do xyz" so to say... Best regards & happy new year (of your political / religious preference) Robert Molenda On Mon, Dec 29, 2008 at 10:21 AM, Gidd <g...@buoyantsolutions.net> wrote: ** Robert, Yes indeed ! I can see the new tickets streaming in as folks begin to play with this, btw. There is always something to hope for, Happy Holidays Now where is that bear we have to wrestle ??? Regards...Gidd _____ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Robert Molenda Sent: Monday, December 29, 2008 10:02 AM To: arslist@ARSLIST.ORG Subject: Re: ADV:XtremeAir (NEW INTERFACE) ** Late XMAS Present Gidd? On Mon, Dec 29, 2008 at 8:09 AM, Gidd <g...@buoyantsolutions.net> wrote: ** Advertisement: Listers: Exciting News, if you ever wondered what Remedy might be like if it had a "truly user friendly" interface well take a look at our new XtremeAIR interface. For those unfamiliar with Adobe Air applications, this is a FLEX/Flash based environment that is extremely light weight, does not require a browser and will work on a MAC. Some of you have looked at our FLEX integration and provided us with excellent feedback and honest comments. It is this input that has helped us continue to be on the leading edge and provide solutions that our customers ask for (not our concept of what they want). What can we do with this interface? What would you like to see in this type of interface? Geezzz, I'll bet you'll get back to us with your comments and suggestions. Behind the scenes: we provide a convenient configuration file (XML) that let's you the user determine things like what part of the interface should appear to the user first, set corporate color schemes and lots more. Deployment is also a very straight forward process as you can see below. A special thank you goes out the genius work by the folks over at J System for their superior XML Gateway tool that powers everything and allows us to not have to rely on use of BMC's Mid-tier ! _____ For those interested: Download & Installation Instructions Step 1: Adobe AIR: Here is the link to install the Air software: <http://get.adobe.com/air/> http://get.adobe.com/air/ Step 2: XtremeAIR: Here is the link to install the Xtreme Air software: http://www.buoyantsolutions.net/xtremeair/xtremeair.air <http://get.adobe.com/air/> Use the Open option to select installation. Repeat this process to check for updates in the future. Step 3: Login(s) and test: Once installed, Login/Password is: mmcdonald/mmcdonald Once installed, Login/Password is: jmcdonald/jmcdonald Once installed, Login/Password is: pmcdonald/pmcdonald Regards.Gidd Glidden L. Calden BUOYANT SOLUTIONS, INC. "Keeping business afloat ...in a Sea of Solutions" Office ( 916.334.0599 FAX 4 916.265.0112 Web 8 http://www.buoyantsolutions.net <http://www.buoyantsolutions.net/> E-mail + mailto:g...@buoyantsolutions.net This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. 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