Round Robin defaults to all groups. You cannot select which groups it applies to.
-----Original Message----- From: Timothy Rondeau <timothy.rond...@phaseforward.com> To: arslist@ARSLIST.ORG Sent: Fri, 9 Jan 2009 12:28 pm Subject: Round Robin by Group on Incident Hi, I would like to setup round robin per group. I know there are rules to setup for Incidents, but currently this is not set for Round Robin and we do not want this to apply for all groups. I would like to know if there is an option to setup by group for Incidents. Currently using Windows 2003, SQL 2000 on AR 7.0.1 patch 2 Thanks Tim _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
