David,

 

What is the BMC Support standpoint if a customer uses the sample code from
the support site and has issues with it? E.g. compiling, crashes the
arplugin server etc?

 

Thanks

Danny

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Easter, David
Sent: 14 January 2009 17:31
To: arslist@ARSLIST.ORG
Subject: Re: Single Sign-on...

 

** 

The ability to integrate with SSO through either the WUT or the Mid-Tier was
provided as part of AR System 7.0.01 back in 2006.  This capability is still
supported an the white paper provides additional information to individuals
wishing to take advantage of the interface.

 

I'm not sure what your question is asking, but the interface continues to be
supported.  No major changes have been made to the interfaces since AR
System 7.0.01.

 

 

-David J. Easter

Sr. Product Manager, Solution Strategy and Development

BMC Software, Inc.

 

The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc.  My
voluntary participation in this forum is not intended to convey a role as a
spokesperson, liaison or public relations representative for BMC Software,
Inc.

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of patrick zandi
Sent: Tuesday, January 13, 2009 5:38 PM
To: arslist@ARSLIST.ORG
Subject: Re: Single Sign-on...

** 

Dave, 

Are you saying BMC is starting to provide additional support for this
application? 

Are there any updates? to the code ?

On Tue, Jan 13, 2009 at 4:42 PM, Easter, David <david_eas...@bmc.com> wrote:

** 

There is also a white paper available on BMC Support Central on how to
integrate an SSO solution with AR System.

 


16-Oct-2006

                        Integrating BMC Remedy Action Request System with
Single Sign-On (SSO) and Other Client-Side Login Intercept Technologies

                PDF
<http://www.bmc.com/supportu/documents/57/12/65712/65712.pdf>  

 

 

-David J. Easter

Sr. Product Manager, Solution Strategy and Development

BMC Software, Inc.

 

The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc.  My
voluntary participation in this forum is not intended to convey a role as a
spokesperson, liaison or public relations representative for BMC Software,
Inc.

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Richard Copits
Sent: Tuesday, January 13, 2009 12:44 PM
To: arslist@ARSLIST.ORG
Subject: Single Sign-on...

** 

Has anyone implemented a single signon in a 7.1 system and XP clients? How
difficult is it? Any information on

how to proceed would be appreciated... Thanks!

 

 

 

"The fact that someone owns a hammer and a saw doesn't make them a
carpenter" 

 


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