hi,
the CM states the following:
"On UNIX and Linux, BMC has found the following clients (supplied from
the vendor) to operate properly
with AR System
ยท Sybase : 64-bit Sybase 12.5.3 database client (a.k.a. OpenClient
12.5.1.x)"
This is the client I mean.
Of course, I understood the Remedy clients are Windows based only.
To draw you a simple picture of what I meant:
you have a Sybase database somewhere. You install the Remedy 7.5 on one
box. This box is then the client to the server.
From that client you need to use something compatible/able/capable of
talking to the database. This is the case for every RDBMS which works in
a client-server environment.
So could you possibly check with your teams and give me an appropriate
answer to my question ?
Many thanks in advance
Serouche
Easter, David wrote:
Sybase is not supported on Linux. It is supported on the following (as per the
matrix):
Platform
Minimum Operating System version
Sybase ASE 12.5.3
Solaris 9, IBM AIX 5L 5.3, HP-UX 11iv2
Note that these represent minimum OS and DB versions that are supported.
Not sure what you meant about the "client", but clients (i.e. Dev Studio and Remedy User) are only supported on Windows based platforms:
Minimum Operating System Version
AR System Clients
Windows Vista (32-bit only), XP (32 bit only)
AR System User Tool
AR System Developer Studio
Windows 2003 (32 or x64)
AR System Developer Studio
Thanks,
-David J. Easter
Sr. Product Manager, Solution Strategy and Development
BMC Software, Inc.
The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc.
________________________________
From: Action Request System discussion list(ARSList) on behalf of Remedy Maniac
Sent: Mon 1/19/2009 8:17 AM
To: arslist@ARSLIST.ORG
Subject: Re: 7.5 download problems?
** many thanks for this answer Ian.
I now got the Matrix.
Something which is unclear: is Sybase on Linux supported?
My understanding is that the answer for the client part is : Yes.
But I don't get the point for the server side.
Would anybody have more infos on this point?
Many thanks in advance
Ian Trimnell wrote:
** Remedy Maniac wrote:
** does anybody have the compatibility Matrix of this product?
I couldn't find it at
http://www.bmc.com/support/hou_Support_ProdVersion/0,3648,19097_19695_158340_0,00.html
Thanks in advance
Serouche
Serouche,
David Easter said on Friday (take a look in the ARSlist Archive):
Because of internal processes, different deliverables of the
release come out at different times of the day (or days). So the EPD is up,
but the documentation section in Support Central has not yet been activated.
There is a link from EPD to the individual documentation, however. The
compatibility page update is also lagging a little. Everything should be
available through normal channels by end of day Monday if things continue to go
well.
Hope this helps,
Ian
________________________________
Ian Trimnell, AR System Lead Developer (amongst other jobs),
Specialist Support & Information Team, Academic & Administrative
Computing Service
Open University, MILTON KEYNES, UK
Phone: 01908 653741 web: http://www.open.ac.uk/
The Open University is incorporated by Royal Charter (RC 000391), an exempt charity in England & Wales and a charity registered in Scotland (SC 038302).
__Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___
__Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
