There are two supported databases for ARS on the Linux platform - Oracle and IBM DB2. There is no arserverd for Linux that can connect to a Sybase database - local or remote.
If you want to use a Sybase database you have the choice of running ARS on Solaris, HPUX or AIX. I hope that helps. Mark Walters The opinions, statements, and/or suggested courses of action expressed in this e-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or support representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Remedy Maniac Sent: 20 January 2009 13:19 To: arslist@ARSLIST.ORG Subject: Re: 7.5 download problems? Dear David, would you have an answer for me to this concern? What my reseller tells me goes against what you previously stated here. Is it possible to have a clear and unique answer for this matter? Many thanks in advance Serouche Easter, David wrote: > Sybase is not supported on Linux. It is supported on the following (as per > the matrix): > > Platform > > Minimum Operating System version > > Sybase ASE 12.5.3 > > Solaris 9, IBM AIX 5L 5.3, HP-UX 11iv2 > > > Note that these represent minimum OS and DB versions that are supported. > > Not sure what you meant about the "client", but clients (i.e. Dev Studio and > Remedy User) are only supported on Windows based platforms: > > > > > Minimum Operating System Version > > AR System Clients > > Windows Vista (32-bit only), XP (32 bit only) > > AR System User Tool > > AR System Developer Studio > > Windows 2003 (32 or x64) > > AR System Developer Studio > > > Thanks, > > -David J. Easter > Sr. Product Manager, Solution Strategy and Development > BMC Software, Inc. > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > ________________________________ > > From: Action Request System discussion list(ARSList) on behalf of Remedy > Maniac > Sent: Mon 1/19/2009 8:17 AM > To: arslist@ARSLIST.ORG > Subject: Re: 7.5 download problems? > > > ** many thanks for this answer Ian. > I now got the Matrix. > Something which is unclear: is Sybase on Linux supported? > My understanding is that the answer for the client part is : Yes. > But I don't get the point for the server side. > Would anybody have more infos on this point? > Many thanks in advance > > > Ian Trimnell wrote: > > ** Remedy Maniac wrote: > > ** does anybody have the compatibility Matrix of this product? > I couldn't find it at > http://www.bmc.com/support/hou_Support_ProdVersion/0,3648,19097_19695_158340_0,00.html > Thanks in advance > Serouche > > Serouche, > > David Easter said on Friday (take a look in the ARSlist Archive): > > Because of internal processes, different deliverables of the > release come out at different times of the day (or days). So the EPD is up, > but the documentation section in Support Central has not yet been activated. > There is a link from EPD to the individual documentation, however. The > compatibility page update is also lagging a little. Everything should be > available through normal channels by end of day Monday if things continue to > go well. > > Hope this helps, > > Ian > ________________________________ > > Ian Trimnell, AR System Lead Developer (amongst other jobs), > Specialist Support & Information Team, Academic & Administrative > Computing Service > Open University, MILTON KEYNES, UK > Phone: 01908 653741 web: http://www.open.ac.uk/ > The Open University is incorporated by Royal Charter (RC 000391), an > exempt charity in England & Wales and a charity registered in Scotland (SC > 038302). > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > html___ > > > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
