Thanks Joe for replysing,
 
Yes of course it's CVS option. problem is when i export to cvs my
description value (if it is multiple lines with '\n') break into multiple
rows.
Can you please share how you avoid such situation.
 
Thanks
Regards
Manish

  _____  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Monday, January 19, 2009 8:05 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Search data export to xls


** 
What do you mean exported to xls??? There is only a csv option and I didn't
have any problems with using the csv option except that leading 0's get
truncated if you manipulate the file later using Excel and as a workaround I
use Access to do that.
 
Joe


  _____  

From: Manish SINGLA <manish.sin...@st.com>
To: arslist@ARSLIST.ORG
Sent: Monday, January 19, 2009 7:40:13 AM
Subject: Remedy Search data export to xls

Hello List,

There is issue of description field, which get copied in multiple rows when
exported to xls, through search result reporting.

Please note when we perform following:
1. Search field value based tickets on "Helpdesk" table 
2. Run report on search results
3. Try exporting data to xls

When data get exported to xls, "\n" there in "Description" field breaks
"description" field value to multiple row.

I need a solution through which I can export text fields like "Description"
to single cell of xls.

Thanks
Regards
Manish

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