Or have the database trigger a call to an API program or web service to inform Remedy that the record is there
Fred From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nall, Roger Sent: Wednesday, January 21, 2009 4:26 PM To: arslist@ARSLIST.ORG Subject: Re: View Form to external table filter question YHK, This will not work. Remedy does not recognize an insert into an external table. You must use an escalation. Thanks, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk:972-464-3712 NEW Cell: 973-652-6723 FAX: sf49fanv AIM IM RogerNall Yahoo IM ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of YHK Sent: Wednesday, January 21, 2009 4:24 PM To: arslist@ARSLIST.ORG Subject: View Form to external table filter question Hello Listers! Wondering if you have a view form to an external table that has a filter that fires on submit... Will the filter fire if a record is created in that table in the external database? Trying to avoid creating an escalation if I can avoid it. Thank you in advance! ARS7.1 patch04 Regards, YHK _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"