Thank you both for the replies. Good call on the db trigger Fred. Gotta roll this out quickly so I'm just going with an escalation. Thank you again!
Regards YHK On Wed, Jan 21, 2009 at 5:33 PM, Grooms, Frederick W < frederick.w.gro...@xo.com> wrote: > ** > > Or have the database trigger a call to an API program or web service to > inform Remedy that the record is there > > > > Fred > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Nall, Roger > *Sent:* Wednesday, January 21, 2009 4:26 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: View Form to external table filter question > > > > YHK, > > > > This will not work. Remedy does not recognize an insert into an external > table. You must use an escalation. > > > > Thanks, > > > > Roger A. Nall > Manager, OSSNMS Remedy > T-Mobile, USA > Desk:972-464-3712 NEW > > Cell: 973-652-6723 > FAX: > sf49fanv AIM IM > RogerNall Yahoo IM > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *YHK > *Sent:* Wednesday, January 21, 2009 4:24 PM > *To:* arslist@ARSLIST.ORG > *Subject:* View Form to external table filter question > > > > Hello Listers! > > Wondering if you have a view form to an external table that has a filter > that fires on submit... Will the filter fire if a record is created in that > table in the external database? Trying to avoid creating an escalation if I > can avoid it. Thank you in advance! > > ARS7.1 patch04 > > Regards, > YHK > > > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
