I don't know with your version, but if you give admin rights to the AR System folder, they should not have any problems with the Remedy User Tool as a non Admin of their pc.
Just did the same thing here. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Dwayne Martin Sent: Thursday, January 29, 2009 1:22 PM To: arslist@ARSLIST.ORG Subject: Running Remedy client User tool as PC user Dear List, Our university is pushing everyone into doing their PC work as "User", and only using an "Administrator" account for installing software. But it seems that there are all sorts of features that don't work right when running the User tool as non-administrator. (I could have people launch the Remedy User tool as an administrator, but that is also a bother.) Is there a list of all the items that have to be set to get it to work? Dwayne Martin James Madison University (ARS and client tools 7.1 patch 3, RH Linux server, Oracle 10.2 db) ________________________________________________________________________ STATEMENT OF CONFIDENTIALITY: The information contained in this message or any attachments to this message are intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material as well as being protected from disclosure. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is strictly prohibited. If you received this in error, please contact us immediately and delete the material from any computer. Thank You. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"