Just give the user full rights to the Remedy Install directory and their Home directory and everything should work fine.
i.e. If the user tool is installed in C:\Program Files\AR System\User and the Home Directory is C:\Documents and Settings\All Users\Application Data\Remedy you can use the following script to set the rights for the built in group "Users": cacls "C:\Program Files\AR System" /T /E /P BUILTIN\Users:F cacls "C:\Documents and Settings\All Users\Application Data\Remedy" /T /E /P BUILTIN\Users:F Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Dwayne Martin Sent: Thursday, January 29, 2009 12:22 PM To: arslist@ARSLIST.ORG Subject: Running Remedy client User tool as PC user Dear List, Our university is pushing everyone into doing their PC work as “User”, and only using an “Administrator” account for installing software. But it seems that there are all sorts of features that don’t work right when running the User tool as non-administrator. (I could have people launch the Remedy User tool as an administrator, but that is also a bother.) Is there a list of all the items that have to be set to get it to work? Dwayne Martin James Madison University (ARS and client tools 7.1 patch 3, RH Linux server, Oracle 10.2 db)
