Re: Books for Remedy version 6 ,7 and CMDB

[Remedy Maniac]

** I think I remember having heard about something like "ARSystem for Dummies" some time ago ... maybe if you google for it ... but not sure ... maybe I confuse ... serouche Rajat Sharma wrote: ** I think we are going out of context here I wanted to know if we have books in the market so that I can buy and enhance my knowledge I found couple of books in the Amazon website   1.Crystal Reports: A Beginner's Guide by David McAmis 2.Crystal Reports 2008: The Complete Reference (Complete Reference Series) by George Peck 3.Step-by-Step Guide to Building a CMDB by BMC Software 4.Viewpoint: Focus on CMDB by BMC Software   Any comments on these books ...? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Thursday, February 19, 2009 7:59 AM To: arslist@ARSLIST.ORG Subject: Re: Books for Remedy version 6 ,7 and CMDB ** Its actually slicker than that. Its basically print on demand. Keeps inventory and costs lower. Rick Sent from my Verizon Wireless BlackBerry From: William Rentfrow Date: Wed, 18 Feb 2009 20:20:39 -0600 To: <arslist@ARSLIST.ORG> Subject: Re: Books for Remedy version 6 ,7 and CMDB Actually....anyone can publish a book and get it on Amazon.  All you need to do is write the book and then get an ISBN # and the corresponding UPC graphic ($125? - been a long time since I looked).  When your book is printed it must have that number/graphic on it.  Then you just fill out the appropriate paperwork and asking price, and send two copies to Amazon.  They'll list it with your description and price.  They get a cut of the sale - 55% I believe.   That may seem like a lot but it's substantially better than what large publishers give authors for each book sold.   If they sell out they will then re-order from you.  I don't know the full details but it seems the way to go if you're inclined toward self-publishing and do not want to do the fulfillment part of it.   William Rentfrow Principal Consultant, StrataCom Inc. wrentf...@stratacominc.com 715-410-8056 C 715-592-5185 O   From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tim Widowfield Sent: Wednesday, February 18, 2009 5:47 PM To: arslist@ARSLIST.ORG Subject: Re: Books for Remedy version 6 ,7 and CMDB ** I cannot fault your logic, John.  The actual market for any book dealing with Action Request System must be exceedingly small.  And yet I see books on the market with audiences the must be equally tiny.  For example, how many people in the world actually develop and administer PeopleSoft applications?  Probably a fair number.  Now, of that "fair number" how many are interested in SQR?  (So interested that they'd buy a book.)  A handful?  Maybe 20?  OK, 50, tops!  But look at this:   http://www.amazon.com/SQR-PeopleSoft-Other-Applications-Second/dp/1932394001 Now, I happen to know a little SQR because I worked at Brio for awhile.  It's a very esoteric query language.  Oh, it's interesting, to be sure, but why is there a whole book on it?  (OK, it's a pretty old book, but even in 2003 the market must have been a sliver of a sliver.) I know the technical book publishers are not interested in Remedy.  And I know they have "good reasons" for not persuing the ARS market.  But I'd bet you any amount of money if Oracle or PeopleSoft bought AR System from BMC, there'd be at least 5 titles on ARS within six months.  And at least four of them would stink. John, they don't wanna, 'cause they don't wanna. --Tim From: John <john.sundb...@kineticdata.com> To: arslist@ARSLIST.ORG Sent: Wednesday, February 18, 2009 1:13:13 PM Subject: Re: [ARSLIST] Books for Remedy version 6 ,7 and CMDB ** Also -- I have thought of this too. Consider how many would actually be purchased? If BMC says they have 10,000 Sites -- how many customers is that?  Lets assume 10,000. Lets assume they all want to buy 1 copy. That would be 10,000 sales. How much would somebody pay for that book? $100? OK - $1,000,000 in. However --  cost of publishing cost of writing cost of printing cost of selling opportunity cost to have gone fishing instead (this is quite high) I claim not 10,000 I claim not 100% I claim not $100. roughly half of each. Now we are talking $125,000 in. --- Not enough to do it. -John --  John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax john.sundb...@kineticdata.com On Feb 18, 2009, at 1:06 PM, Pierson, Shawn wrote: ** Also, wouldn’t BMC have to give permission to the authors of such a book?  How would you handle copyright terms, screenshots, etc.?  I always assumed that the reason there are no Remedy books out there is because Remedy/Peregrine/BMC never gave permission to anyone.   From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Guillaume Rheault Sent: Wednesday, February 18, 2009 12:35 PM To: arslist@ARSLIST.ORG Subject: Re: Books for Remedy version 6 ,7 and CMDB   ** Also, a "Remedy" book would need to cover the ITSM applications, CMDB, SLM, KM and SRM. I just don't see a core ARS book being useful enough for the general reader. This Remedy book would need to be updated anytime a new version of ARS, ITSM, CMDB, etc, is released to be useful. Therefore it would need to be updated every 2 years or so, which makes the whole project unfeasible. I guess the only solution is for BMC to provide "more affordable" web based training... -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of William Rentfrow Sent: Wed 02/18/09 12:53 PM To: arslist@ARSLIST.ORG Subject: Re: Books for Remedy version 6 ,7 and CMDB Hmmm....I've been looking for a writing project.... The worst part about writing a Remedy book would be bearing the examination of all of the extremely well-versed people on the list.  I can see it now - "On page 77 you saying 'RUN PROCESS' is useful but you don't elaborate on the 413 ways it can blow up a server....." William Rentfrow Principal Consultant, StrataCom Inc. wrentf...@stratacominc.com 715-410-8056 C 715-592-5185 O ________________________________ From: Action Request System discussion list(ARSList) __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ Private and confidential as detailed here. If you cannot access hyperlink, please e-mail sender. __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___