Leonard,
Here is the answer for your questions; * How many servers are in the group? -Three * What is the memory configuration on these servers? -4GB, 1.5 GB free when arserver running. * What is the disk space configuration on these servers? -Enough disk space * What cache mode are the servers in? -Primary has 'Development', all other production. * Do all of them crash with the malloc error? Or, just specific ones? -All * Is this a new Server Group configuration? Or, did it work before, but now does not? -First in v7.1, v6.3 works fine. Server group log does not show anything for this issue, but handover happens properly. Regards, Anthony From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Leonard Neely - FOJ Sent: Wednesday, February 25, 2009 1:02 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 server group issue ** Since a modification to the primary server triggers a server recache to the other servers in the group, I would look at the resources on the other servers. Here are a few questions that I have: * How many servers are in the group? * What is the memory configuration on these servers? * What is the disk space configuration on these servers? * What cache mode are the servers in? * Do all of them crash with the malloc error? Or, just specific ones? * Is this a new Server Group configuration? Or, did it work before, but now does not? Turning on the server group logs may offer some clues as well. Leonard Neely Column technologies From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Anthony K R Sent: Tuesday, February 24, 2009 10:37 AM To: arslist@ARSLIST.ORG Subject: ARS 7.1 server group issue ** Hi, In Remedy server group environment, when the def changes on primary server other servers either throw malloc error ( so the updates not reflected) or crash. Anyone seen this? Env: ARS 7.1 patch 5 with ITSM 7.0 suite Windows 2003 Oracle 10g Thanks, Anthony __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
