Vinit,

The attributes you see may be limited to your filter in the form
properties.  Check the vendor tab in form properties and see what the
table name field says.  The table name in my form properties is:
ldap://AD/DC=domain,DC=com??sub?(objectclass=user) ...i'm able to see
the field that you mentioned below.

Also, have you tried using the LDP.exe tool in the Windows Support Tools
pack?  I would suggest you log in with the Remedy service account, bind
to your directory and see if the attribute is available.  Might be a
permissions issue.

Hope that helps!

-Eli 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of vinitPatil
Sent: Tuesday, February 24, 2009 10:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: Cannot see some fields from Active Directory

Hello,

As per your instructions I searched Active Directory fields list and I
found that the field name is "physicalDeliveryOfficeName". 
With this exact name I've created new field but still it is not showing
any value although values are present in AD. Also when I try to search
records using this field it gives me following error:

"The LDAP operation has failed : Bad search filter (LDAPERR 87) (ARERR
3377)"

What's wrong here?

Thanks & Regards,
Vinit


PCR Remedy wrote:
> 
> Also if you know the exact name of the field in the AD you want to 
> show you can create it with that name.
> 
> Peter.
> 
> On Tue, Feb 24, 2009 at 7:10 AM, Joe DeSouza <joe_rem...@yahoo.com>
wrote:
> 
>> **
>> Vinit,
>>
>> Right click on the Vendor form when opened from the Admin tool, and 
>> the topmost option 'Fields from... ' will display the list of fields 
>> when selected.
>>
>> Some of the fields you see here will be in abbreiviations such as uid

>> for User ID OR o for Organization, etc.. So you will need to know 
>> what you are looking for.
>>
>> Hope this helps..
>>
>> Cheers
>>
>> Joe
>>
>>  ------------------------------
>> *From:* vinitPatil <vpatil6...@gmail.com>
>> *To:* arslist@ARSLIST.ORG
>> *Sent:* Tuesday, February 24, 2009 7:50:32 AM
>> *Subject:* Cannot see some fields from Active Directory
>>
>> Hello All,
>>
>> I've integrated Remedy with AD. But it seems that Vendor form is not 
>> showing all the fields from AD.
>> As I can see we have a field called Site/Location in Active Directory

>> but Vendor form doesn't show this field.
>> Does anyone know the workaround for this?
>>
>> Thanks & Regards,
>> Vinit
>>
>> -----
>> Thanks & Regards,
>> Vinit
>>
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-----
Thanks & Regards,
Vinit
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