Hi Brian,

Yes, I copied just all the files in the one directory, preserving the
directory structure of course.

My configuration is BOXI on a non mid-tier server with just the mid-tier
report server component loaded on the BOXI server. I am able to connect
multiple mid-tiers to the one BOXI server. I just create different ODBC data
sources for each server. Occasionally I come across some idiosyncrasy or
another but it generally works well. We did run into the licensing issue in
that we have 10 concurrent users, where 1 named user would probably be
better.

Good luck with it,

Rod


On 27/02/2009, Sokol, Brian <bso...@scholastic.com> wrote:
>
> ** Hi Rod,
>
> So did you copy all the files from the \bin folder or just the
> reportadd.exe file? Even if I get this problem fixed I still have never been
> able to print a report. This reportadd.exe problem just came up when I
> updated the report file I was trying to load. I have never been able to get
> them to print.
>
> Brian
>
>  ------------------------------
> *From:* Action Request System discussion list(ARSList) [mailto:
> arsl...@arslist.org] *On Behalf Of *Rod Harris
> *Sent:* Thursday, February 26, 2009 9:42 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Business Objects
>
>
> ** Hi Brian,
>
> You have been trying for a while Brian.
>
> Yes I have experienced this very problem. I just copied the directory from
> the place it was installed on D to the place it was expected on C drive and
> the problem was solved. The Mid-Tier to BOXI integration does seem to hard
> code the location of the reportadd program. It also requires that the alias
> of the form embedded in your report is the same as the form name in BMC
> Remedy. This is a problem if you change the source form of a report without
> changing the alias.
>
>
> Rod Harris
>
>
> On 27/02/2009, Sokol, Brian <bso...@scholastic.com> wrote:
>>
>> **
>>
>> I have been trying in vain for many, many months to get BO to work with
>> our MidTier. Business Objects says it is a BMC problem and vice versa. On
>> top of that I don't really trust our Crystal admin. Up to now I could get
>> the reports to display but always got an error when I tried to print them. I
>> am able to export the report to a pdf but can not print it. Now I have
>> another problem. I just updated the report in the remedy Report form and get
>> this error:
>>
>> *An unexpected error has occurred*
>> *com.crystaldecisions.sdk.exception.SDKException$Unexpected: An
>> unexpected error has occurred cause:java.io.IOException: CreateProcess:
>> "C:\Program Files\Business Objects\BusinessObjects Enterprise
>> 11\win32_x86\plugins\desktop\CrystalEnterprise.Report\ReportAdd.exe" -report
>> "C:\Program Files\AR
>> System\ARWebReportViewer\reports\m11c23c11b16\6shgOZtHHZgKVndQxd8aK8q3Ak\POReport.rpt"
>> -newrpt -discard -version 1100 -thumbnail -outfile -token 
>> z...@ag@_E\TAgWDIea[I<P0QZ9V<;YJ;JmL8fP82mY7]Q`91jlhYgd3==8SkcM=C1f=f5P:L3S0]Gd;NGai31_De<<P0QZ9V<;Yj;J
>> -token -outfile -thumbnail 1100 -version -discard -newrpt
>> System\ARWebReportViewer\reports\m11c23c11b16\6shgOZtHHZgKVndQxd8aK8q3Ak\POReport.rpt?
>> Files\AR ?C:\Program -report
>> 11\win32_x86\plugins\desktop\CrystalEnterprise.Report\ReportAdd.exe?
>> Enterprise Objects\BusinessObjects Files\Business CreateProcess:
>> java.io.IOException: was thrown originally exception The occurred has
>> error="3" unexpected
>> detail:AnmL8fP82mY7]Q`91jlhYgd3==8SkcM=C1f=f5P:L3S0]Gd;NGai31_De<</h3" *
>>
>> The problem has to do with reportadd.exe. I assume this is copying over my
>> new version of the report file. Our install of BOXI is on our D drive. The
>> reportadd.exe file is located at d:\boerir2\common\3.5\bin  In the error
>> above it is looking for this file on the C drive. I also found this KB on
>> the BMC support site:
>>
>> Can Business Objects XI be installed on a non-C drive to run Crystal
>> reports in Mid-Tier?
>> Product
>> Environment
>> Solution
>> You should always install BOXI on "C:\" drive. If you don't install BOXI
>> on "C:\" drive, you will get crystal exception such as below while running
>> crystal reports.
>>
>> com.crystaldecisions.sdk.exception.SDKException$Unexpected: An unexpected
>> error has occurred cause:java.io.IOException: CreateProcess: "C:\Program
>> Files\Business Objects\BusinessObjects Enterprise
>> 11\win32_x86\plugins\desktop\CrystalEnterprise.Report\ReportAdd.exe" -report
>>
>>
>> So is this a Business Objects bug or a BMC bug? BMC is not referencing any
>> kind of KB or bug note from business objects.  Also has anyone experienced
>> the problem I am having where you can display the report but not print it?
>>
>> Running this on ARS/Mid Tier 7.1/Win Server 2003/IIS
>>
>> Thanks,
>> Brian
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>
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