Wow - Thanks to Joe and Matt for the great info: The only thing I have to figure out now is how to get either method to notify me when arserver.exe passes a threshhold.
What's happening is - once a month - I get a call out of the blue that Remedy isn't responding, I log in and see the memory pegged at almost 2GB, when it's usually using about .5 GB. I would like to know when memory exceeds 1GB of usage so I can enable SQL logging and see if this is due to some user doing wildcard searches on Summary, etc... so I have a small window to work with and possibly notify everyone before arserver.exe is pegged at 2GB and I have to immediately restart. Thanks again to all, Jase On Fri, Mar 6, 2009 at 1:12 AM, Matt Reinfeldt <arsl...@mattreinfeldt.com>wrote: > ** > > Jase, > > > > I have a BMC Whitepaper titled (it’s from 7.0.01): “Automatically > Restarting the AR System Server on Memory Threshold Using AutoRestartARS”. > I’ve not used the program, but it may be available on the developer’s > network still. Sounds like a good fit for your needs. Here’s the > Introduction from the paper: > > > > Depending on the environment, the AR System server can consume a > substantial > > amount of memory after a long period of time. (Memory fragmentation can be > a > > factor.) This can lead to slow server performance. To avoid such > performance > > issues, the server should be restarted when its usage is low. > > The AutoRestartARS application identifies memory usage of the AR System > > server, and if it reaches its threshold value, AutoRestartARS shuts down > the > > server. The ARMonitor service restarts the server. > > > > Good luck, > > > > Matt > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Jase Brandon > *Sent:* Tuesday, March 03, 2009 11:59 AM > *To:* arslist@ARSLIST.ORG > *Subject:* How to Monitor ArServer.exe on a WIndows Box- > > > > ** > > Hello All, > > ArServer 7.1 Patch 002 > > Windows 2003 SP2 > > > > Does anyone know a way to monitor a threshold on arserver.exe on Windows? > > > > I want to be able to be notified when arserver.exe exceeds 1GB of memory > usage, etc.? > > > > I thought someone on the list may already have an incredible solution for > this. > > > > Thanks, > > > > Jase Brandon > > > > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
