Any data definition change (Workflow, including new SLA target etc) takes as much memory as possible and the AR Server is not great at freeing the memory when its done. So make sure your people are only doing this sort of thing in the maintenance slot. At which point when your done, restart.
I have server-events on and with the aid of monitoring, I was able to see what was happening at the time the memory shot up. Regards Danny From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jase Brandon Sent: 06 March 2009 16:32 To: arslist@ARSLIST.ORG Subject: Re: How to Monitor ArServer.exe on a WIndows Box- ** Wow - Thanks to Joe and Matt for the great info: The only thing I have to figure out now is how to get either method to notify me when arserver.exe passes a threshhold. What's happening is - once a month - I get a call out of the blue that Remedy isn't responding, I log in and see the memory pegged at almost 2GB, when it's usually using about .5 GB. I would like to know when memory exceeds 1GB of usage so I can enable SQL logging and see if this is due to some user doing wildcard searches on Summary, etc... so I have a small window to work with and possibly notify everyone before arserver.exe is pegged at 2GB and I have to immediately restart. Thanks again to all, Jase On Fri, Mar 6, 2009 at 1:12 AM, Matt Reinfeldt <arsl...@mattreinfeldt.com> wrote: ** Jase, I have a BMC Whitepaper titled (it's from 7.0.01): "Automatically Restarting the AR System Server on Memory Threshold Using AutoRestartARS". I've not used the program, but it may be available on the developer's network still. Sounds like a good fit for your needs. Here's the Introduction from the paper: Depending on the environment, the AR System server can consume a substantial amount of memory after a long period of time. (Memory fragmentation can be a factor.) This can lead to slow server performance. To avoid such performance issues, the server should be restarted when its usage is low. The AutoRestartARS application identifies memory usage of the AR System server, and if it reaches its threshold value, AutoRestartARS shuts down the server. The ARMonitor service restarts the server. Good luck, Matt From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jase Brandon Sent: Tuesday, March 03, 2009 11:59 AM To: arslist@ARSLIST.ORG Subject: How to Monitor ArServer.exe on a WIndows Box- ** Hello All, ArServer 7.1 Patch 002 Windows 2003 SP2 Does anyone know a way to monitor a threshold on arserver.exe on Windows? I want to be able to be notified when arserver.exe exceeds 1GB of memory usage, etc.? I thought someone on the list may already have an incredible solution for this. Thanks, Jase Brandon __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
