You must be dealing with a home grown system and if thats the case you are pretty much on your own. There is not a lot people on here will be able to help you with as far as using your application if it is home grown. You should identify what you are using...
Joe ________________________________ From: daval itagi <davalsah...@gmail.com> To: arslist@ARSLIST.ORG Sent: Tuesday, March 10, 2009 12:55:21 AM Subject: Re: please help me to solve in this issue. ** Hi Danny, i am apologizing by asking this question. even i dig lot, We are not using here ITSM 6 OR 7 version, we are using only remedy user and the midtier. the problem with the account here is that, Employees form doesnt have his details, but in the User form he have his details. that was bit confusion for me, so i asked to list. sorry. On Mon, Mar 9, 2009 at 7:04 PM, Danny Kellett <danny.kell...@strategicworkflow.com> wrote: ** You’re going to have to be more specific. Are you using ITSM? If so which version? Are you using another app? If you are using ITSM 7 then this can be changed within CTM:People, if you are using ITSM 6 or < then the form is SHR:People Regards Danny From:Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of daval itagi Sent: 09 March 2009 12:36 To: arslist@ARSLIST.ORG Subject: please help me to solve in this issue. ** one of my customer having these changes i could not able to found were to these changes, please suggest me to do these changes. I am going to be transferred to Sales organization from former Business Development team. In this regard, I would like to request to update my account status as SALES person so that I have necessary right to access Remedy and all other Sales related systems and tools. thanks in advance, Daval. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
