Christopher, Maybe I am missing something here, but why would ($ SERVER$ = "FOO" OR $ SERVER$ = "BAR") not work for this?
-- Carey Matthew Black BMC Remedy AR System Skilled Professional (BRSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Thu, Mar 12, 2009 at 11:51 AM, Pruitt, Christopher J <christopher.pru...@eds.com> wrote: > ** > > Hello Fellow Listers, > > > > I am attempting to find some way to read the > REMEDY.ARDBC.SERVER.ADMINISTRATION table Server Info Form via an > escalation. What we are attempting to do is to set an escalation to run only > when it is on Server A but not when it is on Server B. The reason this is > important is we have an escalation that turn on API and SQL logging at set > time and a second escalation that turns the logs back off after several > hours. This is needed to capture information after hours when the users are > not on the system. > > > > We can turn on and off these logs for the System Administration: Server > Information form all the time without issue. Here is our problem. Our DBAs > take a Oracle Cold Backup of the server once a month and then place that on > our testing servers to allow our testing team the ability to test with the > most up-to-date data possible. However, the issue is when the DBAs do that > the active escalations that turns on and off these log files are now running > on the testing servers, which is what we do not want to happen. So what we > have to do is to manually disable them on those testing servers every time > or our log space gets filled up very quickly (which is not monitored by our > on call members, unlike Production which is). > > > > So we have tossed around the idea of creating a control form to hold the > Server Name but really don’t want to go there if there is an easier way. We > tried to use the Server field off of the AR System Administration: Server > Information form in the Run If for the escalation like $SERVER$ = "Server > A” but that did not work either. Seems like that field only displays the > server name but does not retain it. > > > > So any ideas on how I can determine in an escalation which server it is > running on so it will only run on Server A and not Server B, C, etc.? > > > > > > We have the following configuration. > > > > AR System 7.1 > > Oracle 10.2 64-bit > > SunOS 5.9 > > Christopher Pruitt > Consultant Specialist > EDS, an HP Company > mailto: christopher.pru...@eds.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
