You would want to do this at the server level, not the client. _____
From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jason Tricky Sent: Tuesday, March 17, 2009 11:56 AM To: arslist@ARSLIST.ORG Subject: Re: Installing Remedy on Terminal Servers ** Thank you for your reply. What do you mean by setting the preference server? Let's say name of my remedy server is Remedy1 and name of the terminal servers are TS1, TS2 and TS3. I'll login to TS1, TS2 and TS3 and set the preference server on Remedy User tool to Remedy1? Is the Centralized Preferences the AR System User Central File form? --- On Tue, 3/17/09, Nall, Roger <roger.n...@t-mobile.com> wrote: From: Nall, Roger <roger.n...@t-mobile.com> Subject: Re: Installing Remedy on Terminal Servers To: arslist@ARSLIST.ORG Date: Tuesday, March 17, 2009, 9:57 AM ** Actually a better way is to use Centralized Preferences. If you set your server as a Preference server you will bypass the ini file on the Citrix servers. Works like a charm. HTH. Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk:972-464-3712 NEW Cell: 973-652-6723 FAX: sf49fanv AIM IM RogerNall Yahoo IM _____ From: Action Request System discussion list(ARSList) [mailto: _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"